Joe Perillo BMW, Inc.

Joe Perillo BMW, Inc.

1035 N Clark St, Chicago, IL 60610

New 877-871-2272
Used 877-405-1235
Service 866-239-0412

Family owned and operated since 1981

Average Ratings

3.0 out of 5.0
12 out of 24 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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    11-20 of 24 reviews
1.0 out of 5.0

Never called me to follow-up from cars.com inquiry

by from Algonquin, IL. |

Bought vehicle from Bill Jacobs instead. Bill Jacobs replied to my inquiries and was very responsive.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does not recommend this dealer

Did not make a purchase


5.0 out of 5.0

Used car purchase

by from Monee, IL |

Darryl and DJ were great: not too much pressure but very responsive, and they seemed about as open as you could expect for such a transaction. The final price seemed fair. The actual transaction was a little slow, but we do not do this frequently enough to know if this is typical. So far, so good.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Used car purchase

by from Monee, IL |

Darryl and DJ were great: not too much pressure but very responsive, and they seemed about as open as you could expect for such a transaction. The final price seemed fair. The actual transaction was a little slow, but we do not do this frequently enough to know if this is typical. So far, so good.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Very straightforward and professional approach

by from Chicago, IL |

I purchased 2 vehicles at this place. First one for myself and second for my wife just a month ago. I service my car here and if I decide to purchase my next vehicle I won't look anywhere else. My recent salesman, Sebastian made the whole process so easy that I will recommend him to my friends without any hesitation. Great job Perillo BMW. Thank you.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Shopped for a used car

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

BMW X6 - great experience overall

by from Chicago, IL |

Sales person was very responsive. Followed up promptly on all questions before and after the sale. Was reasonable in negotiation. I had a BMW before and I serviced it at this dealer with good experience overall.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


2.0 out of 5.0

terrible sales reps.

by from chicago.Il |

very bad customer service in all way. I will not buy a car from them again.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does not recommend this dealer

Did make a purchase


4.0 out of 5.0

Clean facilities

by from Chicago,il |

It was good. Experience. We are glad customer service was excellent

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did not make a purchase


3.0 out of 5.0

02/23/13....

by from Chicago, Illinois |

02-23-13.....was at the Joe Perilo BMW for a test drive on a used bmw x6m. The salsman took his time with us and was ok. No complaines for one small thing. The salesman was not very familier with the car i took for a drive. Could not answer most of my questions.But overall was ok i guess.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Overall a great experiance

by from Roselle, il |

Of the number of BMW I have had over the years Perillo BMW has been one of if not the best dealer I have felt with before, during and after the sale hands down

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase


1.0 out of 5.0

Used Car Purchase

by from Park Ridge, IL |

Visited the dealership to view a used verhicle....the salesperson gave me high ball price and low balled my vehicle. On the dealer web, I valued their vehicle and it was $2,000.less than they offered me the vehicle to purchase. A total waste of time. When I walked out, salesperson could care less. I was ready to buy, will never, never go back there again !!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does not recommend this dealer

Did not make a purchase


(11-20 of 24 reviews)