Crestmont Toyota/Crestmont VW

730 Route 23 North, Pompton Plains, NJ 07444

Used 973-839-2500 Used 973-839-2500


Average Ratings

4.9 out of 5.0

Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 175 reviews
5.0 out of 5.0

Great purchase experience

by from Pequannock - NJ |

I purchased a new Toyota on Jan/02/16 from Toyota. I'm very happy with it. I got excellent and attentive attention from Daniel. He was very professional, patient, and helpful with all my questions. I would give him an eleven out of ten if I could. Thanks Daniel!

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Shopped for a new car

Does recommend this dealer

Did make a purchase


1.0 out of 5.0

Service issues

by from West Caldwell, NJ |

Was charged 1.2 hours for labor that took .6 hours (in and out of shop) My questions, concerns, and complaints were ignored.

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Came in for service or repair

Does not recommend this dealer

Did not make a purchase


5.0 out of 5.0

Awesome buying Experience!

by from New Jersey |

I purchased a 2015 Toyota Highlander LE Plus in predawn mica grey from Crestmont Toyota. Not only did they give me the lowest out the door price out of at least 10 dealerships but the customer service that I received came second to none. The sales manager I dealt with is Andy Beloff (andy.beloff@crestmont23.com) who is as professional and straight forward as they come. He answered all my calls, texts, and emails in a prompt fashion and answered every question that I had. He truly believes in the art of building solid and long lasting business relationships. Steve Zmani the finance manager didn?t place any pressure on me during the signing process and was quick to get me out as soon as possible. And lastly, Michael Mongiovi, the relationship manager gave me a courtesy call the day after to congratulate me and left his contact information should I have any questions or concerns. The whole process from beginning to end was straight forward, transparent, and absolutely professional - Crestmont Toyota should write a sales book on how to run a business and build relationships. I will definitely be coming back here for my next Toyota.

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

I got exactly what I wanted

by from Pompton Plains, NJ |

Your staff were very professional and did what they had to do. .

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

High Quality & Professional Staff!!!

by from Pompton Plains, NJ |

I have been to crestmont several times for service and the team alway exceeds my expectations. Thank you!

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great Purchase Experience

by from Pompton Plains, NJ |

My truck was towed to Crestmont. Craig fixed me up and I got everything I expected on time at a great price so that I could get right back on the road. Good stuff!

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

A very positive experience

by from Byram twp , NJ |

Our sales rep, Daniel, is the best! He was polite, articulate, attentive to our criteria, and above all patient! We were comfortable through our entire shopping process and he was a pleasure to work with. If you are looking to buy a car, head to Crestmont Toyota and ask for Daniel; you won't be disappointed.

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Shopped for a used car

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Expected good service, received good service

by from Pompton Plains, NJ |

Dropping and picking up the truck was easy and the work was done quickly. The vehicle was ready ahead of schedule.

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Friendly and professional people

by from Pompton Plains, NJ |

40,000 mile service points were discussed. The car was finished in a timely matter, and I was called upon completion. I truly appreciated how the service department took the time to wash the car and vacuum the interior. All in all a great experience.

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Comfortable experience.

by from Pompton Plains, NJ |

Had to come back into dealership for missing parts .

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Shopped for a new car

Does recommend this dealer

Did make a purchase


(1-10 of 175 reviews)