Crestmont Toyota/Crestmont VW

730 Route 23 North, Pompton Plains, NJ 07444

Used 973-839-2500

Average Ratings

4.9 out of 5.0
168 out of 172 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 172 reviews
5.0 out of 5.0

I got exactly what I wanted

by from Pompton Plains, NJ |

Your staff were very professional and did what they had to do. .

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

High Quality & Professional Staff!!!

by from Pompton Plains, NJ |

I have been to crestmont several times for service and the team alway exceeds my expectations. Thank you!

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great Purchase Experience

by from Pompton Plains, NJ |

My truck was towed to Crestmont. Craig fixed me up and I got everything I expected on time at a great price so that I could get right back on the road. Good stuff!

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

A very positive experience

by from Byram twp , NJ |

Our sales rep, Daniel, is the best! He was polite, articulate, attentive to our criteria, and above all patient! We were comfortable through our entire shopping process and he was a pleasure to work with. If you are looking to buy a car, head to Crestmont Toyota and ask for Daniel; you won't be disappointed.

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Expected good service, received good service

by from Pompton Plains, NJ |

Dropping and picking up the truck was easy and the work was done quickly. The vehicle was ready ahead of schedule.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Friendly and professional people

by from Pompton Plains, NJ |

40,000 mile service points were discussed. The car was finished in a timely matter, and I was called upon completion. I truly appreciated how the service department took the time to wash the car and vacuum the interior. All in all a great experience.

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Comfortable experience.

by from Pompton Plains, NJ |

Had to come back into dealership for missing parts .

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Best Service Ever

by from West Milford, NJ |

It has been several months since my service visit but it is never too late to write a review. I was there in the spring for service and was amazed at how great the Service Department was. I didn't purchase my TDI Jetta from them but when it was towed in they looked at it immediately. The mechanic even stepped out of the shop to explain the problem and even re-explained to my boyfriend via a phone-call. Thank you for the friendly service. The Jetta is still running great thanks to your help!

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Not Applicable
Buying Process
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Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

quick and friendly service

by from Pompton Plains, NJ |

Service is excellent. I was in & out in 45minutes. I called that morning & expected an appt in a day or two. Polite & helpful &inspires confidence in having my car taken care of by Toyota.

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Customer Service
Buying Process
Quality of Repair
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

No pressure

by from Pompton Plains, NJ |

Efficient and thorough.Joe was pleasant and attentive. He was great with follow up.

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


(1-10 of 172 reviews)