Raymond Chevrolet-Kia

Raymond Chevrolet-Kia

118 Rte. 173, Antioch, IL 60002

New 877-858-8879
Used 866-373-2325
Service 888-871-8442

All Brand New All For You!

Average Ratings

4.4 out of 5.0
124 out of 143 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

By writing a dealer review, you can provide valuable insights to other customers.


  1-10 of 143 reviews

Featured Review

5.0 out of 5.0

2012 Equniox Oil change

by from Vernon Hills, IL |

I brought my 2012 Equniox in for an oil change, as always the staff is friendly, courteous, knowledgeable & quick. Very comfortable environment. I would recommend Raymond to my family and friends.

Your feedback has been sent to Cars.com.

Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

5.0 out of 5.0

Great service, frendly envirment.

by from Antioch, IL |

Everyone was very nice and helpful. Bob Skinner went out of his way to help me, I would buy another car from him.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Raymond Chevrolet-Kia responded to this review

January 24, 2015

Kimberly, it was a pleasure to read about your recent purchase experience at Raymond Chevrolet. Congratulations on your new car! Bob is a key component of our team and he will be very happy to hear your compliments as well. It's fantastic that we have earned your trust and repeat business, and we look very forward to seeing you again in the future! Best regards, Charlie Hansmeyer - General Sales Manager - chansmeyer@raymondchevrolet.com


5.0 out of 5.0

Amazing dealership

by from Chicago, IL |

The experience I had here was 100% spot on, it's everything you would expect from a dealership. Excellent customer service!

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Raymond Chevrolet-Kia responded to this review

January 19, 2015

Thank you for taking the time to write this great review! We work very hard to ensure that each of our customers is 100% satisfied with the Raymond Chevrolet experience, and I'm thrilled that your visit was so positive. We appreciate your business and look forward to working with you again! In the meantime, be sure to check us out on Facebook and Twitter for service specials and other fun stuff. Best regards, Charlie Hansmeyer - General Sales Manager - chansmeyer@raymondchevrolet.com


5.0 out of 5.0

Prompt Service`

by from Antioch, Il |

Service performed as stated. Car was ready for pickup as promised. Free coffee and Wireless. Pleasant staff. Twenty words required. This service won't take twenty words, and this is much more than that.....

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Raymond Chevrolet-Kia responded to this review

January 18, 2015

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that you were so pleased with the service you received during your recent visit. Please don't hesitate to contact us if you have any further questions or needs. Also, be sure to check us out on Twitter and Facebook for dealer news and specials. Best regards, Charlie Hansmeyer - General Sales Manager - chansmeyer@raymondchevrolet.com


5.0 out of 5.0

Great Service

by from Antioch, IL |

If you're looking to buy a car and want a great experience ask for Amy Lewis. She sold me my 2014 kia optima and the car has been amazing!!!

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Raymond Chevrolet-Kia responded to this review

January 19, 2015

We love hearing about customers that have a great experience with us and we are glad you are one of them! We know that buying a car is an important decision and we are proud that you chose our dealership. Amy is great with people and focuses on what the customers needs are. She will be pleased to hear about your positive experience as well. We appreciate the recommendation, and feel free to contact us if you have any questions on your new 2014 Kia Optima! Sincerely, Charlie Hansmeyer - General Sales Manager - chansmeyer@raymondchevrolet.com


1.0 out of 5.0

Shady old school sales tactics and flat out liars.

by from Arlington Heights |

The worst car buying experience I have ever had in 13 years. I live over 45 minutes away and I was lied to repeatedly, only to get me to the store. Raymond Kia has a vehicle listed at an aggressive price that seems too good to be true. I called about the vehicle and I spoke with a sale person that lied and said she was a manager. I asked specifically on two separate phone calls if there was anything wrong with the car or if it had damage. I explained this was a long drive and please don't waste my time if the price is not accurate. The sales person over the phone said the price listed is accurate. I am also aware that the internet sales prices comes with stipulations on qualified rebates and incentives. She told me she would sell me the car at the internet price, no problem. She then promised me a trade in value that was quoted to me by two other dealers. So I took the drive to purchase the vehicle. As soon I as walked out of my car, the salesperson told me that the vehicle had a windshield replaced and had severe paint damage from an acid accident by a porter. Despite the obvious deceit, I briefly entertained looking at another vehicle. Not only did they offer me horrible price for another vehicle, they never offered me the trade-in value the other two dealers (not to mention every other dealer since the trip) had offered me. To make matters worse, the second vehicle they offered had less than 1k miles on it new, however it smelled like smoke. The salesperson actually admitted that she smokes in the car. After leaving the store in complete anger, I actually called the GSM and tried to make a deal for the car, despite the horrible experience. The GSM's final offer I almost agreed to, which I'm glad I didn't. The GSM's final offer, which he played off as the deal of the area, I was able to get the same deal at another dealer later that day. Both the Kia manager and GSM were apologetic regarding the actions of the salesperson, however they were not willing to make up for it. It is apparent that this dealer will lie and swindle potential customers just to get them into the door. Buyer be warned!!!!

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does not recommend this dealer

Did not make a purchase


5.0 out of 5.0

Satisfied Customer

by from Beach Park, Illinois |

Went for an oil change and inspection. Friendly service department staff. Always leave confident that a thorough, quality job has been done on my vehicle. Thank you!

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great service!

by from cary il |

I had a coupon book from when I bought my car and they looked through it to see if I had a coupon for a tire rotation. But I didn't, though it was very thoughtful.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Overall experience

by from Elgin, il |

I have never been disappointed with the treatment or the level of respect I've received at Raymond. The entire staff from sales to service and every step in between has always me like I was a family member. Rich

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Tire purchase

by from Antioch, Il |

My service writer Keith was very attentive and helpful and delivered everything promised correct and on time. This is the best service department I have ever dealt with and at 65 years old I have been to very many. I plan to continue to use Raymond CHevrolet.

Your feedback has been sent to Cars.com.

Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

Great place with the exception of one

by from Salem, wi |

I have always had great service. The guys in the service area were exceptional. The only issue I have experienced was with the lady behimdnthe desk. Her name might have been Courtney but I'm not sure. She is not friendly nor helpful. Her attitude is rude and her eye rolling was very disappointing to watch. I hope that I don't have to deal with her again when I come in for service.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Raymond Chevrolet-Kia responded to this review

July 16, 2014

I am very sorry for your experience. Please call me at 847-838-7990 I would like to make sure this doesn't happen again. Thank you Honorio Diaz


(1-10 of 143 reviews)