Douglas Infiniti

Douglas Infiniti

430 Morris Ave, Summit, NJ 07901

New 877-642-0035
Used 866-673-6841
Service 877-468-5701

Where else? Only at Douglas.

Average Ratings

4.7 out of 5.0
87 out of 94 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 94 reviews

Featured Review

5.0 out of 5.0

great service!!

by from Morris plains, nj |

Great Dealer with great service reps. I have been dealing with Mario for over 13 years. Always get great service!!!

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase

5.0 out of 5.0

Great Service!!!

by from BAYONNE, NJ |

I stopped by without an appointment and Mario had me in and out in no time. My tire pressure sensor was fixed under warraty. Great Service!!!

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Customer service

by from Livingston, nj |

I have purchased 3 qx56 infinitis because I cannot get service like this anywhere else. Alexis takes care of my car from beginning to end. She is flexible with my busy schedule and usually tries to get me a bigger vehicle if my car has to stay overnight. I also take her recommendation and get the car detailed every few visits to keep it looking new as possible. I am a repeat customer thanks to Alexis and your service department

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Customer Service
Buying Process
Quality of Repair
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Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Perfect

by from West Orange, NJ |

I have been a loyal customer of Douglas for over ten years and one of the main reasons is because of their service department. Seeing familiar faces is always nice and because I have been a customer for so long, Alexis knows me, my family and our cars. I feel confident when I bring the car to the dealer and Alexis makes it flawless. Highly recommend!

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

wonderful service

by from green brook, nj |

Jimmy was attentive, patient, and very thorough. Jimmy was very informative and offered all availabilities and accommodations (ie if I needed a loaner car).

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

wonderful service

by from green brook , nj |

Jimmy was attentive, patient, and very thorough. Jimmy was very informative and offered all availabilities and accommodations (ie if I needed a loaner car).

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

The best I've ever dealt with

by from Newark, NJ |

From the moment that we walked in we were greeted kindly. Our sales person, Marty, took the time to explain all our options and differences between leasing and financing. At the end of the day, we left with a brand new car and everyone was happy. This is by far the best dealership I've ever dealt with.

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Service

by from Morristown, nj |

The service department is great. When I have my car serviced, Alexis helps to ensure it is a hassle free experience. I trust having the car fixed at the dealer because they know what they are doing and Alexis always makes an effort to keep the cost reasonable. I would highly recommend Douglas

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great Service

by from Clifton, nj |

Douglas has one of the best service departments around. I'm not far from another dealer but I choose to drive about half hour from home to service with Alexis. I trust having work done at the dealership. It also helps that I have been working with Alexis for ten+years. She knows my car, my family and the business.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great service experience!!

by from morristown |

There was a warning light on m car that was on. Mario quickly went out to my car and said i needed a battery for my remote. He quickly replaced the battery in my remote, and the light was gone!!!

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Shopped for a used car

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great service!!!

by from j.c, nj |

I stopped by without an appointment because i was going on vacation. Mario took me in right away and made sure my car was safe for a long trip!!!

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does not recommend this dealer

Did make a purchase


(1-10 of 94 reviews)