Douglas Infiniti

Douglas Infiniti

430 Morris Ave, Summit, NJ 07901

New 877-642-0035
Used 866-673-6841
Service 877-468-5701

Where else? Only at Douglas.

Average Ratings

4.7 out of 5.0
57 out of 60 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 60 reviews

Featured Review

5.0 out of 5.0

Fantastic

by from Summit, nj |

The reviews are on point. Douglas is where I've service my car for years thanks to Alexis and a great staff. I like to work while I wait for my car. Alexis allows me to use a room that is quiet and I get more work done than in my own office. My car is clean and ready to go in an hour or two. Fantastic service

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase

5.0 out of 5.0

Great service

by from Hoboken, nj |

I highly recommend Douglas Infiniti for sales and service! I continue to buy there because of the service department. Alexis is pleasant to work with an asset to the company. I have also recommended friends and family who have also had a good experience with Alexis and the whole team.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Service

by from West orange nj |

Douglas is the only place I service my cars. Alexis M has been my row and I can always count on her help. For the most part, my Infinitys are worry free but when I have any problem, I call Alexis and bring my car right in or she has even walked me though stuff over the phone. Easy service and that's why I continue to be a customer

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

Good experience

by from Chester nj |

Met a very nice salesman. joe mohr was his name. When I,m ready to buy, I will go back

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Not Applicable
Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
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Overall Facilities

Shopped for a new car

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Another great deal from a great dealer!

by from Warren, NJ 07059 |

My family is now on Infiniti #5 from the best Infiniti dealership and sales team around. Aaron Goodwin continues to exceed all my expectations in every area. His customer service is second to none. It used to be terrible coming to the end of a lease and having to do the car shopping thing again, but Aaron changed all that for us. We always check out the competition first, but we always end up back with Aaron. And special mention for Alexis in service who makes that just another good reason to buy from Douglas!

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Amazing Service

by from Metuchen, NJ |

Staff is amazing, service is amazing. Jimmy is always great to work with, always takes care of me and my Infiniti. He's gone above and beyond for me on different occasions when an issue arises with my vehicle. Couldn't ask for more from a dealership like Douglas

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Douglas service

by from Summit nj |

The service is consistent and easy. Alexis is my service person and I wouldn't go anywhere else. She is polite and honest. I never feel like I'm being taken advantage of. Plus, bring the car to the dealership makes me feel at ease because they know what they are doing

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Above and Beyond

by from Berkeley Heights, NJ |

I bought my Infiniti EX35 in June from Michael Carchia and the whole experience was like a dream come true! Michael was patient, informative and attentive before, during and after the sale. I have never felt so at ease when purchasing a car before. Everyone at the dealership maintains a high level of professionalism and they really go above and beyond what is expected. My car had a small dent on the passenger side that Michael had fixed for me and he had the dealer cover the cost of two new tires. Each time I brought the car in for servicing, the car was serviced quickly and the dealer made arrangements to provide me with a loaner car or drive me to and from work. Alexis is fantastic in the service department and each time I left the car there, I felt like I was leaving it with family. I love my car so much, that my boyfriend went there and bought an Infiniti from Michael Carchia also! Douglas is a great dealership with impressive service. I highly recommend buying a car from Douglas, it has been a great experience.

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Customer Service
Buying Process
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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great service

by from Summit |

I'm happy to write a great review for Douglas service. Alexis was sweet and professional. It is always an easy experience and I highly recommend them

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

service

by from summit,nj |

Quick, simple, and very easy. I couldn't have asked for more from Jimmy and the Douglas Infiniti staff. It is always a pleasure to go in for service.

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Customer Service
Buying Process
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Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great service

by from Summit nj |

Another great service. Alexis M is always very helpful and I never feel like I'm getting taken for. I trust my car at the dealer and always get the service I deserve as a continued customer of Douglas!

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


(1-10 of 60 reviews)