Ron Tirapelli Ford

Ron Tirapelli Ford

4355 W Jefferson St, Shorewood, IL 60404

New 888-411-4554
Used 888-272-3397
Service 888-459-7156

Welcome to Ron Tirapelli Ford!

Average Ratings

4.1 out of 5.0
18 out of 23 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 24 reviews

Featured Review

5.0 out of 5.0

Great to deal with!!

by from Warsaw,IN |

I am from Indiana 3 hrs. away from the Ford dealership. I saw a truck on cars.com. I emailed them about it. I received a response the very next morning. Maynard had his number listed so, I gave him a call. We worked out a price pending my satisfaction with the used pickup. Then Moe in Internet sales got a hold of me. He was great to respond to any question I had. I couldn't have had a better experience with these two guys. I made the 3 hr. drive hoping it was as nice as it was described to me. Moe & Maynard met me at the door. I did a test drive and look over on the used pickup. Everything was just had Maynard described. It actually looked better than I had expected! These two guys are top notch in my book for customer service. I would recommend them to anyone for their honesty with me. Thanks again for a great experience, Kevin

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase

5.0 out of 5.0

Service

by from Shorewood, IL |

No issues, fast & prompt.

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Customer Service
Buying Process
Quality of Repair
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Ford Edge

by from Channahon, IL |

Great service at a fair price.

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Mr.

by from Shorewood, IL |

A Ford Escape. All was above excellent.

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Awesome Experience!

by from Joliet, IL |

I bought a 2014 Ford Escape. Everyone very helpful and friendly.

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Lighting Control Recall

by from Shorewood, IL |

Aside from the long delay for my part to come in from manufacturing (which is no fault of Tirapelli), the service was incredibly quick, courteous, and professional.

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Customer Service!

by from Shorewood, IL |

From the minute I drove into the bay until I received my car back Service with a smile!

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Customer Service
Buying Process
Quality of Repair
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

explorer sport

by from Shorewood, IL |

Overall experience was satisfying. There was a misunderstanding on the original sales agreement, however after further discussion, an acceptable offer was made.

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Customer Service
Buying Process
Quality of Repair
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Close by and always helpful

by from Shorewood, IL |

I was told 3 days to handle a recall and given a rental. I got it back in 2 and its so easy to just leave the rental there. My car still rides great and its shiny clean. Thanks!

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great dealership!

by from Shorewood, IL |

I own a 2014 Ford Escape Titanium 4wd which I absolutely love it! The service department continues to take care of my car in a professional, timely manner. The staff listens to your needs and are extremely helpful.

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

MR

by from Shorewood, IL |

COMPLETE AND TIMELY SERVICE

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Customer Service
Buying Process
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Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


(1-10 of 24 reviews)