The Chevrolet Exchange

The Chevrolet Exchange

1 Sherwood Terrace, Lake Bluff, IL 60044

New 888-612-5942
Used 888-612-5943
Service 866-885-8077

Exceptional Service, Exceptional Prices. You can always Expect The Exceptional at The Chevrolet Exchange!

Average Ratings

4.7 out of 5.0
30 out of 32 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

By writing a dealer review, you can provide valuable insights to other customers.


  1-10 of 32 reviews

Featured Review

5.0 out of 5.0

Exceptional Service

by from Gurnee, IL |

The Chevy Exchange dealership provided me with exceptional customer service. Each member of the service department is engaged to provide quality service along with being professional.

Your feedback has been sent to Cars.com.

Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

5.0 out of 5.0

Great service, Terrific people.

by from Lake Forest, IL. |

This service was for a recall on my 2005 C6 Corvette. I explained to the service writer, Dan, that this car was very special to me and would he please have a mechanic assigned that was experienced with this recall. The service took a little over an hour and I did see that the mechanic took every precaution to protect my 7765 mile "Garage Queen". Both Dan and the mechanic commented on the cars like new appearance. Thank you to the Chevrolet Exchange for a excellent job. I purchased a 2014 Silverado and will continue to make this dealership my home. Thanks again, sincerely, Jerry Rizzo, Green Oaks, IL.

Your feedback has been sent to Cars.com.

Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Outstanding Customer Service

by from Lake Bluff, IL |

I am so grateful for the attentive care and respect from your service team....they are the best ever. I would not take my car anywhere else to be repaired!

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Fine Servic

by from Highland Park, Il. |

Work was handled as requested, including 2 recalls and car ready when promised. There was only one charge for a patched tire, the charge being both expected and reasonable. Thank you.

Your feedback has been sent to Cars.com.

Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Got me back on the road in no time...

by from Kenilworth, IL |

Thanks for the loaner with zero advance notice of my arrival with an all but un-drivable car. So far, this repair seems to have fixed the problem. Marco was great.

Your feedback has been sent to Cars.com.

Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great as always!

by from Lake Bluff, IL |

Once again Dan provided superb service honoring pricing for my shock replacement/alignmnet that we had discussed previously by phone. Work was completed as expected and on time. Car drives so smooth and straight now. Huge improvement. Dan is the best and definitely keeps me coming back for so many years.

Your feedback has been sent to Cars.com.

Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Service

by from Lake Bluff, il |

The service group at the Chevy Exchange is always upfront with a cost estimate, helpful and courteous. We have been buying and servicing our vehicles there for over 20 years. They are a great group and one of the reasons we are loyal customers.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Chevy Exchange best dealership

by from Libertyville Illinois |

Dan Hilliard is the guy to see at the exchange service center. If it's routine or a complex problem he will work with you to have your loyalty and satisfaction.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great place

by from lake bluff |

I think that the website should include the synthetic oil change prices. When asked why it was more that the website the guy never really explained. I didn't mind paying the extra I just wanted the explanation why the cost was different.

Your feedback has been sent to Cars.com.

Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great experience

by from Lake Forest, IL |

It was a seamless process. Easy drop off, communicated with me ahead of schedule, and pick up was smooth! Can not ask for more

Your feedback has been sent to Cars.com.

Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Prompt and Courteous Service

by from Vernon Hills IL |

As always the service team is helpful and courteous.. Dan H and John are superior ( Lake Bluff IL location ) and are very helpful and friendly !

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


(1-10 of 32 reviews)