Open Road Honda

Open Road Honda

50 Route 1, Edison, NJ 08817

New 877-511-4175
Used 888-339-7951
Service 866-990-7539

Average Ratings

3.5 out of 5.0
15 out of 24 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  21-24 of 24 reviews
1.0 out of 5.0

Horrible pushy dealership...

by from New Jersey |

We wanted a 2012 civic and had a budget to follow. We were showed a model that we like and agreed on a monthly price which would be paid. When we show up the next day the original price went up and the sales person took the first months payment without running credit check to see if we were approved first. We wait for over an hour in waiting room to find out our tier credit was not approved... He tells us to wait till next day to see if he "can work something out." we call back late the next day because he did not call us back... He never returned calls or emails. We asked for out 267.50 refund and still to this day we have not gotten it. It's been 5 days and the cashiers office never got paperwork from sales man who constantly called afterwords to try to get a lower quality car in us for higher price. Very pushy sales and administrative wise they have no clue how to keep track of a simple refund! A waste of 3 days at dealership with alot of run around from sales team. DO NOT BUY FROM THEM....!!!!

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does not recommend this dealer

Did not make a purchase


5.0 out of 5.0

Buyer

by from Minneapolis, MN |

Jeffery Burke was very knowledgeable.Answered all my questions and was a pleasure to deal with.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


1.0 out of 5.0

don't go there

by from Lawrenceville, NJ |

worst experience ever, don't believe them at all. after fill up bunch of complains about them to Honda of America we received call from Open Road that this employee (who worked with us on our purchase) was fired. after a year same employee called us with they new offers ??? check they ratings on other websites all are poor, we regret that we didn't checked before buying

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does not recommend this dealer

Did make a purchase


4.0 out of 5.0

Good price

by from Willamstown |

No one could beat their price. Not much pressure for sale. Out the Door price was given no more hassle to finalize the deal.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


(21-24 of 24 reviews)