Subaru of Wichita

Subaru of Wichita

11610 E Kellogg Ave, Wichita, KS 67207

New 866-562-9740
Used 877-392-8295
Service 877-438-7213

A car you can love from a dealer you can love!

Average Ratings

4.0 out of 5.0
4 out of 5 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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1-5 of 5 reviews
5.0 out of 5.0

Excellent customer service

by from Wichita, Kansas |

Great people! They don't work on commission so they're looking to help you. No complains

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did not make a purchase


1.0 out of 5.0

usetobeloyal

by from WICHITA KS |

I?m really unhappy with the way Subaru of Wichita treats their service customers. When they had the name Suzuki the service people where great!! Very polite, enjoyed customers, and I loved the way they smiled at everyone! The sales was just the same. I loved it there and that?s why my family buy 3 cars from Suzuki. BUT NOW I would never step in the service dept if I had to pay them. Unfortunately I have a warranty that forces me to go there. A family member has taken the car in 3 times for several different things and EVERY TIME she gets her car back a light or window or something is broken! Of course every time she tells them they say ?THAT WILL COST A DIAGNOSTIC FEE OF $140 TO FIND OUT WHATS WRONG.? What?s wrong? What?s wrong is that every time I bring my car to your service dept I end up with another problem. THE ONLY REASON WHY I TAKE IT TO YOU IS BECAUSE OF THE WARRANTY. i understand about making money but not at the expense of customer service. We had to spend $2700 to fix the car and they had the nerve to tell her ? THE SUBARU CUSTOMERS GET THE LOANER CARS BEFORE ANYONE ELSE? WOW REALLY!!! JUST BECAUSE YOUR NAME CHANGED AND I DON?T HAVE A SUBARU I HAVE TO GO WITHOUT A CAR FOR 2WKS. THIS IS REALLY SAD!!! NEVER WILL GET A CAR FROM THEM EVER!!!! Sign, usetobeloyalcustomer

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Not Applicable
Overall Facilities

Came in for service or repair

Does not recommend this dealer

Did make a purchase


4.0 out of 5.0

quick response

by from Tulsa, Oklahoma |

In searching they were very helpful with quotes. I requested a quote for a few vehicles and they got back to me by the end of the day. They didn't continue to bulldog me about it afterwards either. Great job.

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Stress free experience

by from Wichita, Ks |

Everything in life should be this easy. I like being able to research beforehand to give me a general idea of what I am looking for. I also looked at a lot of cars with the sales person--some of which I had previously indicated were out of my price range. I ended up with one of the cars that I said was out of my price range because that is how I roll.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

great company

by from otis, ks |

this is a great company to work with on buying a new vehicle. I have had two of the best contacts at the dealership to deal with that I have ever had when looking at vehicles. Everything we have done was over the phone and with emails until picking up the vehicle. I give this place an A+ for sure!!!!!!!!!!!!!!!!!!!!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


(1-5 of 5 reviews)