Diana Auto Sales

(2.9) 8 Reviews

869 W Lake St, Addison, IL 60101

Average Ratings

2.9 out of 5.0
4 out of 8 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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1-8 of 8 reviews
4.0 out of 5.0

Up front and honest

by from Gloster, Ms. |

The salesman I worked with was very straight to the point. He provided me with all the information I needed to make a decision, lowest cash price, vehicle condition, and the carfax. It turned out the vehicle was not "exactly" what I was looking for, but a nice vehicle none the less.

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Customer Service
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Buying Process
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Quality of Repair
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Overall Facilities

Shopped for a used car

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

GOOD DEAL

by from LOMBARD |

I LIKE THE CAR, HAS FEW THING BUT PRICE WAS WRIGHT FOR IT HOPE TO DEAL AGAIN

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


1.0 out of 5.0

Terrible experience

by from Skokie |

They just don't care. Never picked up the phone. I drove and discovered a tiny office. the sales person did not greet me, and when i asked a question about a car, he said :"I'm busy right now". It is a mystery how they can have business!

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Customer Service
Buying Process
Quality of Repair
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Shopped for a used car

Does not recommend this dealer

Did not make a purchase


5.0 out of 5.0

GOOD SERVICE

by from CHICAGO |

GLAD TO COME THERE , GOOD CAR OUTSTANDING!!! There were several people that were outstandingly helpful,Satisfied Customer I was very satisfied and I was made to feel like I was park of the family! Thanks to all that helped and made this purchase a possibility!

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


1.0 out of 5.0

False adverstizing

by from Chicago, IL |

I called this dealer to purchase a vehicle. They told me they still have it. I drove 65 miles, and when I arrived, the manager said that the car has been sold 2 weeks ago. They lied and did not even bother removing the ad.

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Customer Service
Buying Process
Quality of Repair
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Shopped for a used car

Does not recommend this dealer

Did not make a purchase


5.0 out of 5.0

NICE CAR , THANKS

by from villa park il |

car is good , thanks guys, really enjoy the ride, almost brand new car

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


1.0 out of 5.0

Dealer never respond back

by from Saint Paul, MN |

It is true the dealer never response back don't waist your time with this dealer walk away. I would have giving it a zero if it let me, another thing is please update your inventory and send out an courtesy email stating that the car has been sold.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does not recommend this dealer

Did not make a purchase


1.0 out of 5.0

Don't care at all

by from Chicago |

I contacted the seller with the prospect of buying a mini van. They never bothered getting back in touch. I emailed, with the same outcome. I will not waste my time with these folks again.

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Not Applicable
Customer Service
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Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a used car

Does not recommend this dealer

Did not make a purchase


(1-8 of 8 reviews)