Victory Subaru

Victory Subaru

1233 NJ-27, Somerset, NJ 08873

New 888-327-2290
Used 866-687-1702
Service 888-701-1469

All Roads Lead to Victory

Average Ratings

4.7 out of 5.0
69 out of 72 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 72 reviews

Featured Review

5.0 out of 5.0

Love my new Impreza!

by from Plainsboro,NJ |

My husband and i have been Subaru owners since 1993. We were very happy with our previous dealer (in Somerset NJ), but they changed hands recently, and didn't know what to expect from new dealer. We were pleasantly surprised with the friendly atmosphere and high level of customer service the staff at Victory Subaru showed us. I got an excellent deal on my new Impreza, which is the best one i have had yet. Bill,Vik,Steve, Gino, and the rest of the staff were all great. We highly recommend Victory Subaru, especially our sales rep (and manager) Bill Powell. Keep up the great work!

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Victory Subaru responded to this review

June 18, 2014

Thank you, Mary C.! Always great to hear from a loyal Subaru owner. It was a pleasure working with you and your husband. Enjoy the new Impreza and don't be a stranger! Best Regards, Gino Nawaz - Sales Manager at Victory Subaru

5.0 out of 5.0

Great Service

by from South Brunswick Twp., NJ |

Victory Subaru provides great customer service along with specials to save you money each time you schedule an appointment!

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

amazing service

by from Somerset, NJ |

Best car buying experience I every had from start to finish. There expertise in dealing with all the necessary paperwork and step by step guidance made the whole process a breeze. Very effective and on point service. I even recommended a friend to purchase her car there I was more than satisfied with the exception service provided

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Customer Service
Buying Process
Quality of Repair
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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Ooooh, New Subaru!

by from North Brunswick, NJ |

I live in Central NJ and this year (2015) the winter has been unusually brutal. Our family of five consists of two adults and three kids. We decided to trade in one of our minivans for a crossover, since often myself or my wife travel with three kids, or we travel a short distance for a visit to friends or an outing. That is why we decided that a crossover would provide sufficient space, as well as mileage advantage over a minivan. My choices were Subaru Forester, Honda CR-V and Nissan Rogue. Since the vehicle was going to be for my wife, who travels close to a 100 mi daily for work, safety and comfort were also of great concern. Subaru provided all of the features at the lowest price, with comparable mileage. Our salesperson, Michele C. Chevalier was outgoing, helpful and knowledgeable to answer all of the questions, as well as attentive to our specific needs. Sales experience was outstanding, with minimal of the usual back-and-forth bartering. The vehicle was ready when promised, and my wife is very happy with her new ride. She felt very confident driving the Forester during recent snowstorms, and we are confident with service, provided by Victory Subaru, a family-owned business, that has been in our area for many years.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

Bernard Bowens

by from elizabeth, New Jersey |

you have very good employee who is very knowledgeable of your Subaru vehicles Bernard Bowens is very good at his job

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

shopping for a new car

by from irvington, new jersey |

Bernard Bownes was very informative about the Subaru Impreza!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

Used Car Purchase

by from Sewell, NJ |

I originally had an issue after we purchased a car for my daughter. Bill worked with us to promptly resolve the issue.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase

Victory Subaru responded to this review

June 12, 2014

Thank you for taking the time to let us know the issue was resolved, Concerned Parent. Thanks for giving us the chance to make this right! Please let us know if you need anything going forward, we're here! Best Regards, Gino Nawaz - Sales Manager at Victory Subaru


4.0 out of 5.0

Used car purchase

by from Sewell, NJ |

I had a few problems with the used car I purchased. Bill worked with me to resolve the problems promptly.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase

Victory Subaru responded to this review

June 19, 2014

Thank you for following up, ConcernedParent. We are glad to hear we we're able to resolve your issue. Please let us know if we can do anything more! Enjoy! Best Regards, Gino Nawaz - Sales Manager at Victory Subaru


1.0 out of 5.0

Bait and Switched

by from new jersey |

Got in contact with Bernard about a used car they were selling on 6/2/14. We exchanged emails on the 6/3/14 to set up an appointment for 6/4/14 to come see the car. Was running a little late for the appointment so I called and asked a woman who picked up to let Bernard know id be about 15 minutes late. She said ok. Got there 15 minutes later and all of a sudden Bernard had "taken the day off". Now I just made an appointment and confirmed it with him yesterday and he takes a day off? Well the manager apologies and dumps me on another guy who walks me out to the car. I look it over while he goes to get the keys. Comes back a few minutes later to tell me the cars been sold and all he can say is that if I want I can "take a walk around the lot and see if anything interests me". Needless to say I just left at that point. Great waste of my morning driving out there for that.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a used car

Does not recommend this dealer

Did not make a purchase

Victory Subaru responded to this review

June 10, 2014

We regret that your experience with us did not meet the high level enjoyed by the vast majority of our customers. Our pre-owned inventory, with vehicles being sold at high-rate, is subject to change at a moments notice. To be fair to all our valued customers, we work on a first come first serve basis. We apologize for any miscommunication. Best Regards, Gino Nawaz - Sales Manager at Victory Subaru


1.0 out of 5.0

Dishonest to say the least

by from Sewell, NJ |

We dealt with Geno and Carlos during the purchase of a used car for my daughter. After the test drive, I noted that the front brakes obviously were in need of service. Geno assured me that the brakes were good and serviced and that what I was feeling was "rust on the rotors" knowing that this was for a teenage girl. He also assured me that we had a 30 day warranty according to NJ law. The next day I found out that the car needs brakes and rotors all around costing approximately $1,000, has a transmission leak, and needs a new battery along with belts. On our way out, after all of the papers were signed, he grabbed our pink carbon copy of the contract, put the contract back together and wrote "as is" on the contract. He then handed my husband a pen and said "here, quick just initial this before you leave". He had my husband initial the "as is" on the contract therefore negating the 30 day warranty. Whenever I call the dealership, Geno is with a customer and Carlos is unavailable. Apparently, once they get the money you are no longer a customer. Please think twice before dealing this dealership. If they are willing to put a teenager in an unsafe car for a sale I would be wary.

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Customer Service
Buying Process
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a used car

Does not recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Experience..Thanks John Shin

by from Monmouth Junction, NJ |

My sales consultant was John Shin. I found him to be very helpful, attentive, responsive and patient! I purchased an Impreza and the process went smoothly from start to finish! He was professional on every level. I would recommend working with him to any of my friends or family. I dreaded purchasing a new car because of past experiences, however this time around was totally different for the better. I was able to negotiate an acceptable purchase price and within one week I was driving a car that completely met all my needs! Thank you Mr. Shin and Victory Subaru.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Victory Subaru responded to this review

May 27, 2014

You rock, Cathy! Thank you for taking the time to leave this raving review! We'll be sure to let John know of your high praise, enjoy the new Impreza! Best Regards, Gino Nawaz - Sales Manager at Victory Subaru


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