Orr Toyota

39660 Lyndon B Johnson Fwy, Dallas, TX 75237

Average Ratings

3.7 out of 5.0
12 out of 22 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 22 reviews
5.0 out of 5.0

Reginald C. Smith

by from Desoto, Tx. |

I frequent Orr Toyota often and they treat me with class each time. The service department is the best. My Toyota rides Great and when i need repairs or maintenance, i go to Orr Toyota. ;)

Your feedback has been sent to Cars.com.

Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

Pleasant Experience

by from Dallas,TX |

This is my second vehicle to purchase from Mark and I feel he is the most professional salesperson I have ever dealt with. It was a very pleasant experience. Posted as a service & under authority of this business, comment shown as expressed by a true customer of this dealer.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase

Orr Toyota responded to this review

July 3, 2014

I will agree! We are lucky to have Mark! Thank you for the kind word! We are happy you continue to be a part of the Orr family!


5.0 out of 5.0

They were all great

by from Dallas,TX |

Chad was great at answering our questions, and worked with us on price & our trade-in. He knows what he is doing, and does it well! Posted as a service & under authority of this business, comment shown as expressed by a true customer of this dealer.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase

Orr Toyota responded to this review

July 3, 2014

Thank you for your review. Chad is a great person to work with! We are happy you are a part of the Orr Family!


5.0 out of 5.0

He listened to our concerns

by from Dallas,TX |

Said listened to our concerns and was very open with the process. He made every effort to make sure our process went quickly and smoothly. Posted as a service & under authority of this business, comment shown as expressed by a true customer of this dealer.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase

Orr Toyota responded to this review

July 3, 2014

Thank you for the awesome review! Thank you for joining the Orr Toyota Family!


4.0 out of 5.0

Very Determined

by from Dallas,TX |

Hector was very helpful. He was very friendly. He was determined to help us. I wish there were more people like Hector. Posted as a service & under authority of this business, comment shown as expressed by a true customer of this dealer.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase

Orr Toyota responded to this review

July 3, 2014

Our service department is top of the line! We are very happy to be able to serve you! Thank you!


4.0 out of 5.0

Outstanding

by from Dallas,TX |

Keidron Ellis is an exceptional salesperson who went out of his way to make sure we got what we wanted at the price we wanted. You have an outstanding person working there. Posted as a service & under authority of this business, comment shown as expressed by a true customer of this dealer.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase

Orr Toyota responded to this review

July 3, 2014

Thank you for the awesome review! We are here to go above and beyond for all our guests!


5.0 out of 5.0

It was wonderful

by from Dallas,TX |

Wonderful experience I did not have to wait long considering the amount of cars ahead of mine on a Saturday morning. Posted as a service & under authority of this business, comment shown as expressed by a true customer of this dealer.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase

Orr Toyota responded to this review

July 3, 2014

Thank you for visiting our service department and for the awesome review! We look forward to helping you with all your service needs in the future!


5.0 out of 5.0

the new management team is amazing

by from dallas tx |

The new management team set in place was amazing great customer service all the way around from start to finish

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

the new management team is amazing

by from dallas tx |

The new management team set in place was amazing great customer service all the way around from start to finish

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

the new management team is amazing

by from dallas tx |

The new management team set in place was amazing great customer service all the way around from start to finish

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Orr Toyota responded to this review

July 3, 2014

We have worked hard to build a team that cares! I am very excited that you are a part of the Orr Family!


(1-10 of 22 reviews)