Earnhardt Chandler Cadillac

1450 S Gilbert Rd, Chandler, AZ 85286


Average Ratings

4.8 out of 5.0

Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 53 reviews
5.0 out of 5.0

Awesome experience!

by from Chandler, AZ |

All of the team (special mention to Saad) were very courteous and helpful. The process was smooth. Some of them offered up information about extra GM employee incentives that might be available for us. This is much appreciated. Saad spent a lot of time to explain the various features and helped setup OnStar and appointment for installing defense feature.

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Very good service

by from Mesa, AZ |

Curtis Mitchell, Service Adviser is very thorough, courteous and professional in providing excellent customer service.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Mr. Dee Grimm

by from Phoenix, Arizona |

Car salesman Mike Young was a gentleman and performed in a manner to represent his employer very well.

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Wonderful personalized service.

by from Phoenix, AZ |

Very personable sales representative, and no heavy-handed hard-sell. Extremely clean and comfortable establishment.

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Extra mile

by from Phoenix, AZ |

Courteous, professional & listen well - they go the extra mile too

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Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Best car experience

by from Chandler,Arizona |

Great facility that employs top sales people.Barry was outstanding.

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  • Customer Service
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Helpful in understanding our new car features.

by from Chandler, AZ |

We have not purchased a vehicle with all the features that are offered in new cars today. The sales associate set up everything for us and instructed us on how to use them including On Star.

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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Excellent Experience!

by from Mesa, AZ |

We really appreciated the "no pressure" environment and the staff was knowledgeable and friendly. Barry Northan was an excellent sales consultant!!

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  • Customer Service
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Shopped for a new car

Does recommend this dealer

Did make a purchase


3.0 out of 5.0

Over charge for labor

by from chandler, az |

Took car in for an oil change and had them install a grill for the lower bumper. They had the car for 1 hour and charged me $130 hourly rate just to install the grill (a 15min job). I would shop around before having them install components on your vehicle, I had a 50% cheaper quote from other Cadillac dealerships to have similar components installed .

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Service experience at Earnhardt Cadillac

by from Gilbert, AZ |

Had a couple of loud noise issues in my CTS-V, a rattle at slow speeds in a parking lot, and a very loud whine in the rest of the car. I first went to a dealer in Tempe and was told "That is normal, they all do that". I made an appointment at Earnhardt Cadillac in Chandler. I arrived very early, before the service center opened. I started talking with the service people who were there before business hours. They popped open the hood in the driveway and found a broken engine cover was making the noise. When the service center opened, they immediately took the car into the service bay and heard the whine noise i had discussed. They then drained the differential fluid and found metal particles! They gave me a ride to my house while they rebuilt the differential. The car is now repaired and is so much quieter !! The repair was covered under warranty. I recommend Earnhardt Cadillac to everyone.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


(1-10 of 53 reviews)