Earnhardt Chandler Cadillac

1450 S Gilbert Rd, Chandler, AZ 85286

Average Ratings

4.9 out of 5.0
42 out of 43 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 43 reviews
5.0 out of 5.0

Great Service experience at Earnhardt Cadillac

by from Gilbert, AZ |

Had a couple of loud noise issues in my CTS-V, a rattle at slow speeds in a parking lot, and a very loud whine in the rest of the car. I first went to a dealer in Tempe and was told "That is normal, they all do that". I made an appointment at Earnhardt Cadillac in Chandler. I arrived very early, before the service center opened. I started talking with the service people who were there before business hours. They popped open the hood in the driveway and found a broken engine cover was making the noise. When the service center opened, they immediately took the car into the service bay and heard the whine noise i had discussed. They then drained the differential fluid and found metal particles! They gave me a ride to my house while they rebuilt the differential. The car is now repaired and is so much quieter !! The repair was covered under warranty. I recommend Earnhardt Cadillac to everyone.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

good service,knowledge people

by from chandler ariz |

service and repairs were good but it took 10 days to get a repair date which included a courtesy car.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

GREAT DEALERSHIP

by from GILBERT, AZ |

WE HAD EXCELLANT SERVICE AND EVERYONE WAS VERY KNOWLEDGEABLE. THE CAR WAS BROUGHT IN VERY QUICKLY. RJ WAS FANTASTIC TO WORK WITH! THANK YOU.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Nice facilities.

by from Earrnhardt Chandler Cadillac |

I haven't been to a dealership in years. I was impressed by the experience and the professionalism of the people.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

excellent service. polite service adviser

by from Chandler. AZ |

The service adviser Tim Harris is one of the best. He was very efficient and polite. He arranged my car to be cleaned. Excellent service

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Customer Service
Buying Process
Quality of Repair
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Cadillac SRX

by from Chandler, AZ |

We purchased our first Cadillac from Earnhardt and were very pleased with the sales and service staff. We love our new Cadillac but were disappointed the vehicle did not come with a garage door opener installed in the vehicle. We did buy the base model but thought that the garage door opener should be standard equipment for this type of luxury vehicle.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Service was great.

by from Mesa, AZ |

Just a basic visit with an oil change. Treated very well. No pressure to buy new from salespeople, everyone seemed friendly. Great waiting area amenities. Easy to locate and access from freeway.

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Customer Service
Not Applicable
Buying Process
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Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great experience at Earnhardt Cadillac

by from Chandler, Arizona |

I had a great first time experience at your dealership. Gary Simpson and Ryan Plunkett were extremely helpful with getting the information needed to complete the sale. I felt comfortable through the entire sale. I would recommend this location to anyone looking for a Cadillac.

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Customer Service
Buying Process
Not Applicable
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Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great service and clean facilities

by from Chandler, Arizona |

It was a pleasure service experience and cautious advisor! Thanks for opening a new Cadillac dealership closer to my home!

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Awesome Service

by from Chandler, AZ |

Was there twice, once for standard oil change/tire rotation service and another for replacement of a sensor. Curtis was good, and offered a ride. The lounge area is comfortable and quiet enough to get some work done on my laptop!

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


(1-10 of 43 reviews)