AutoNation Mazda Mitsubishi Spokane

(4.8) 5.0 32 Reviews

8412 E Sprague Ave, Spokane Valley, WA 99212


Average Ratings

4.8 out of 5.0

Customer Service
Buying Process
Quality of Repair
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  1-10 of 32 reviews

Featured Review

5.0 out of 5.0

They get the service done right - the 1st time!!

by from Osoyoos, British Columbia |

A comfortable environment is offered-up at the Service Dept for the delivery of your vehicle. The caliber of Service Personnel that I came in contact with was well above average (in my experience, elsewhere). Special Thanks to Dave Williams - Customer Care Manager! Despite a long laundry-list of required service and "postponed-by-me" maintenance; the AutoNation Service Department took-on the challenge head-on and generally met their original "completion-of-work" timing-target. Bravo AutoNation Mazda Mitsubishi - Spokane Valley, WA!

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  • Customer Service
  • Buying Process
  • Quality of Repair
  • Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

AutoNation Mazda Mitsubishi Spokane responded to this review

October 6, 2015

Thank you. We take our reviews seriously and are delighted to hear about your visit. Thank you for this feedback!


5.0 out of 5.0

Appleway Mazda Spokane Valley

by from Spokane Valley, WA. |

We were kept informed while our car was being repaired, I couldn't ask for more.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

They get the service done right - the 1st time!!

by from Osoyoos, British Columbia |

A comfortable environment is offered-up at the Service Dept for the delivery of your vehicle. The caliber of Service Personnel that I came in contact with was well above average (in my experience, elsewhere). Special Thanks to Dave Williams - Customer Care Manager! Despite a long laundry-list of required service and "postponed-by-me" maintenance; the AutoNation Service Department took-on the challenge head-on and generally met their original "completion-of-work" timing-target. Bravo AutoNation Mazda Mitsubishi - Spokane Valley, WA!

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  • Customer Service
  • Buying Process
  • Quality of Repair
  • Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

AutoNation Mazda Mitsubishi Spokane responded to this review

October 6, 2015

We are happy you found us so helpful! Hope you're enjoying your vehicle, and as always, drive safe!


5.0 out of 5.0

Excellent Service and a Great Deal

by from Spokane Valley, WA |

I had a great experience purchasing my new Mazda6. After spending a long time searching for the perfect car, that was what I had settled on. It took awhile to get myself to go into the dealership because from previous experiences, I was aware of how pushy car salesman can be. When I got to the dealership, I walked around to find the car and a saleswoman, Liz, came to help me out. She walked me to the car and talked with me about it and then showed me the inside and the features. I loved the car and we took it out for a test drive. When we got back, we went into the office to start paperwork to find what my payment would be and unfortunately it was a little high for my budget. She worked with another salesman there named Stan to try to get it to work out for me and after pulling all the strings they could, I had to walk away realizing I had wanted to much car for the amount I could pay. The next morning, I was contacted by Stan and he said he had worked it out to get my payments where I wanted them to be. I went down to the dealership that afternoon and looking at the paperwork, I realized they had really gone above and beyond to get me top dollar for my trade in so I could afford the car. Unfortunately, Liz wasnt there that day to help finish out the process but they had another saleswoman, Kailynn there to help me out as soon as I walked in the door. While waiting for financing, she sat with me and talked with me more about the car. It took awhile because there were other people ahead of me in line who haf just bought cars as well. It was really nice of her to sit with me the whole time. Selling cars is a competitive business, so the fact that she sat with me instead of leaving me by myself to wait so she could go out and make another sale showed excellent customer service on her part. I worked with Brad in the financing department to get all my papers signed quick and easy and that night I was able to drive away in my 2014 Mazda6. The car is amazing, I got a great deal, and I am very happy with my experience purchasing my car from Autonation Mazda. I highly suggest to go there if you are in the market for a vehicle.

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  • Customer Service
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Shopped for a used car

Does recommend this dealer

Did make a purchase

AutoNation Mazda Mitsubishi Spokane responded to this review

October 2, 2015

Thank you. We take our reviews seriously and are delighted to hear about your visit. Thank you for this feedback!


5.0 out of 5.0

Great service

by from Spokane, WA |

I knew what car I wanted but it was at another dealer. Kale contacted this dealership and has the car ready for us at our appointment a few days later. It was the easiest auto purchase I have ever experienced.

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Knowledgeable and accommodating.

by from Garfield, WA |

Our experience was just what we expected from quality professionals. They listened to our wishes and didn't attempt to sway our plans. They offered valuable information about similar vehicles made by other companies, and when we wanted a day to think things over, they were understanding and patient.

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  • Customer Service
  • Buying Process
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  • Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase

AutoNation Mazda Mitsubishi Spokane responded to this review

October 6, 2015

We are happy you found us so helpful! Hope you're enjoying your vehicle, and as always, drive safe!


5.0 out of 5.0

Perfect car for me!!

by from Spokane, WA |

My salesman had a no pressure approach which I appreciated. I bought a new Mazda 3 and the cars amazing! It drives great and I love all of the safety features. Will be shopping Auto Nation in the future!

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great experience!

by from Spokane, WA |

I'm a single mom and buying a car by myself was very uncomfortable I did a lot of research and narrowed it down to a couple of cars I was interested. The Mazda was my top choice. The dealership and associates were very attentive. They called to make and confirm appointments, Jenna really listened to my car needs and tried to find just the right car for me. They were very thorough explaining all the details of each car and when I decided on one she went through all the features and even helped me set up my phone with the Bluetooth before I drove it off the lot! She even followed me home with the car to deliver it! They went above and beyond. I'm very happy.

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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great Service!

by from Spokane, WA |

Customer service was good, and it did not take long for my vehicle to be inspected...I was able to pick it up within the same day, which was great!

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Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Bruce Bass

by from Spokane, WA. |

I called for appointment was very accomadating for time. Russ was very polite go car right in service was quick. full safty inspection very informitive when going over list of inspection. and on my way home in a short time of getting there JOB well done.

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Came in for service or repair

Does recommend this dealer

Did make a purchase


(1-10 of 32 reviews)