The Used Car Co LLC

232 New Haven Rd, Prospect, CT 06712

Used 888-306-2576 Used 888-306-2576

FAMILY OWNED AND OPERATED FOR OVER 35 YEARS!


Average Ratings

4.4 out of 5.0

Customer Service
Buying Process
Quality of Repair
Overall Facilities

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1-7 of 7 reviews
5.0 out of 5.0

Great all around

by from Heartland |

I bought an 02 F150 for a price i couldn't refuse and its the best truck in the world. Customers service was great and the prices are fantastic. I would recommend everyone i known who is looking for a used car to check these guys out.

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  • Customer Service
  • Buying Process
  • Quality of Repair
  • Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase

The Used Car Co LLC responded to this review

November 22, 2015

Thank you Stephen, we appreciate your business!


5.0 out of 5.0

Gerry McCarthy

by from Prospect CT. |

I've retired from the automotive business after 50+ years and was looking for a fixer upper for my grandson. Tom had exactly what I wanted, and priced it with the understandingthat I would be responsible for repair and registration. After doing the needed repairs, I discovered I had lost all the needed papers! I went to Tom, very embarrassed. The next day Tom was at my door with everything I needed! Believe me, in the wholesale business, this is over the top service. He had to drive all over the state to solve MY problem, and did so with a smile.

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  • Customer Service
  • Buying Process
  • Not Applicable
    Quality of Repair
  • Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase

The Used Car Co LLC responded to this review

November 20, 2015

Thank you Gerry, we appreciate your business and are happy that we could help!


5.0 out of 5.0

Good hometown dealer.i

by from Waterbury CT |

Many of my neighbors have cars bought from this dealer. They have all been happy, and have returned for second or third cars when accidents or desire to get a newer model years later had them in the market again. I've shopped there myself, and found the staff friendly and knowledgeable about the whole range of car brands and models a used car store sells. They didn't have the particular car model and price I wanted so I haven't bought from them myself, and after a bad experience with another dealer, I now wish I had asked these guys to find a similar car for me at auction rather than buying it from another dealer who happened to have it in stock when I had time to buy. The average rating here for these guys is unfair, since a cranky out-of-state customer trashed them with one star because they didn't bend over backwards for a potentially troublesome long-distance customer. They want local repeat customers, and many of my neighbors are older and didn't shop online and submit reviews.

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  • Not Applicable
    Customer Service
  • Not Applicable
    Buying Process
  • Not Applicable
    Quality of Repair
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Shopped for a used car

Does recommend this dealer

Did not make a purchase


1.0 out of 5.0

worst service

by from VA beach . VA |

I called to see if G37 COUPE was available the " OWNER" was very rude when I adk to leave a deposit to come see the vehicle since I live over 900 miles away . Don't waste your time their not in the business of selling cars .

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  • Customer Service
  • Not Applicable
    Buying Process
  • Quality of Repair
  • Overall Facilities

Shopped for a used car

Does not recommend this dealer

Did not make a purchase

The Used Car Co LLC responded to this review

November 22, 2015

We are very sorry for that Daniel, but we do thank you for your feedback.


5.0 out of 5.0

Outstanding Service!

by from Hartford, CT |

I visited The Used Car Co when I saw they had a specific vehicle I was looking for. Tom and Eileen run an exemplary business. They were extremely helpful, knowledgeable, and a delight to work with through the entire process. Their inventory is comprised of extremely clean vehicles, and I couldn't be happier with the car I purchased. I would absolutely recommend them to anyone in the market for a used car. You won't find a better dealer anywhere else!

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  • Customer Service
  • Buying Process
  • Quality of Repair
  • Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Excellent service!!

by from Southington,ct |

Tom and his wife are the nicest people to deal with when it comes to purchasing a vehicle. They treat their customers with the up most respect and excellence, and it shows in the quality of their cars. They made buying a car a very easy and quick process. I highly recommend them to anyone looking for quality service and sales. You will never buy a car from anyone better than them!

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  • Customer Service
  • Buying Process
  • Quality of Repair
  • Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great used car lot with great people!

by from Shelton CT |

I was looking for a quality used diesel dodge ram for over a year and all of them i looked at were junk. I saw an add on cars.com for a good looking 06 diesel and knew i had to look at this one. When i arrived at the used car company i was greeted by friendly personel and as soon as i saw the truck i knew it was better than they described to me. I am a master tech for toyota of over ten years and ive been driving this truck for about six weeks and couldnt be happier. They performed numerous repairs and updates before i bought the truck and it was cleaned spotless. They shopped around for a quality loan for me and took care of all the paperwork and registration quickly. From start to finish the whole process only took about 3 days. I would recommend the used car company any day. Tom was a great guy and runs a dealer that is definately worth looking at! Thanks again used car company!

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  • Customer Service
  • Buying Process
  • Quality of Repair
  • Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase