Mercedes-Benz of Loveland

Mercedes-Benz of Loveland

4040 Byrd Dr, Loveland, CO 80538

New 888-692-6907
Used 888-762-3147
Service 888-864-6201

Average Ratings

5.0 out of 5.0
34 out of 34 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 34 reviews
5.0 out of 5.0

Customer Service Drives Everything.

by from Estes Park, CO. |

Theron & Dal are driven by the desire to provide 100% Customer Satisfaction and it shows.

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Customer Service
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Not Applicable
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great Experience

by from Westminster, CO |

I have bought many cars in my life from various dealerships. Up until this recent purchase... I thought a "good car buying" experience still entailed: going through the gauntlet of dealing with pushy car salesman, battling my way through the buying process and THEN returning to a civil relationship once the deal was done. That all changed when I bought a car Mercedes Benz of Loveland. It was by far the best car buying experience I have ever had. Every person I encountered there was a pleasure to work with. They are "real" and genuinely friendly WITHOUT the phony salesman smile and antics. Chase and Bill were great at answering all my questions and never pushed me in any direction. They have also continued to be accessible and promptly answer questions for me weeks after buying the car. Finally, Tim Harden (sales manager) was GREAT when it came to the buying process. Most importantly I felt I was treated fairly and he came a long way to make sure we both were happy with the deal. Rather than being the "mysterious person in the back" he often interacted with me and was extremely personable and friendly. Overall, great team and great experience!

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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Overall best car buying, service experience ever

by from Denver, CO |

From working with Theron on the purchase of my Mercedes to the service after the purchase with Shannon and James. The team at Loveland Mercedes goes above and beyond to get the job done. I am very impressed and have driven by closer dealerships to come to this one because of the service and friendship. Wouldn't buy a new car anywhere else.

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Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great service everyone can enjoy

by from Cheyenne WY |

The service department is doing a great job. Shannon took charge and everything was done on time and in a first rate manner. I am completely satisfied and will use Loveland MB for all my needs. I cannot overstate their professionalism and desire to please. Loveland MB is first class!

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Not Applicable
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Experience

by from Johnstown, Colorado |

I just bought a used 2008 Lincoln Navigator from MB of Loveland and had a fantastic experience. Our salesman (Chase) was very pleasant, responded to all our communications, and was totally professional. Even though we were not buying a $100K vehicle my finance and I were treated the same as if we were. This was a breath of fresh air after visiting a different car dealership that treated us very poorly (rimes with chord). I will be working with MB of Loveland again on my next purchase. Thanks for everything!!

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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Outstanding service dept

by from Laramie WY |

The whole service department and particularly Shannon are a profession, thorough team. I drive 200 miles round trip to get my Mercedes taken care of by this fine team. Their quality and pricing are second to none!

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Chase Rocks!!!

by from Windsor, CO |

I bought a used Nissan at this dealership and it was the absolute BEST shopping experience I have ever had. Chase was my sales person and he rocked!!!! From the time I got the call regarding my internet inquiry to the time I left the dealership, I felt like a valued customer. Whether you are in the market for a used car and the dealership has what you are looking for or you are buying a Mercedes, I highly recommend this dealership. I hope to make all my future car purchases at Mercedes Benz of Loveland and I hope Chase is the sales person I get to deal with!!

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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Seamless, Quick Purchase

by from New York, NY |

Carlos Rodriguez Sanchez is a great salesman that went above and beyond with my purchase with him. He made sure that all of the paperwork was in order, and that everything met my boss's satisfaction. I would recommend Carlos and Mercedes-Benz of Loveland to anyone looking to purchase a new Mercedes.

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Pleasant Experience

by from Windsor, CO |

My wife and I were out and about on a wintry Saturday afternoon and decided to drive through the Mercedes dealership, figuring we would be left alone due to the weather. Not the case. How do you say no to a salesman who runs across the parking lot on a cold, snowy day! My wife and I met Hunter Hughes through just such an experience on a Saturday afternoon. We really needed to trade our SUV that we bought new in 2002, but didn't realize at the time that it would be on this occasion. Whatever your idea of what a car salesman is, Hunter Hughes is the opposite! Hunter went out of his way to help us feel comfortable during what was about to become our first car buying experience in 12 years. He was not only professional, but incredibly friendly, knowledgeable, and openly genuine. We would encourage anyone shopping for a new or used vehicle to visit this dealership. Additionally, we would highly recommend Hunter Hughes to assist in the purchase of their next vehicle.

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Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Sharon

by from Loveland, Co |

Customer service at this dealer is a priority. Hunter Hughes navigated the purchase of my new vehicle. Hunter is genuine, knowledgeable, respectful and kind. He truly made my car buying experience pleasant. Being a brand new dealer opening, they had a few process glitches, but that did not distract from the purchasing experience. The team works well together for excellent customer service.

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Customer Service
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Shopped for a new car

Does recommend this dealer

Did make a purchase


(1-10 of 34 reviews)