Crossroads Ford Lincoln of Southern Pines, Inc

Crossroads Ford Lincoln of Southern Pines, Inc

1010 Old US Hwy 1, Southern Pines, NC 28387

New 888-652-8297
Used 877-349-3642
Service 888-893-5749

"Leave your checkbook, because you simply won't need it"

Average Ratings

2.3 out of 5.0
1 out of 3 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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1-3 of 3 reviews
1.0 out of 5.0

False Advertisment

by from Myrtle Beach, SC |

Found what I thought was a great deal on a used Lincold MKX. Sent in my info only to be called later and told their was a clerical mistake on the website and the car was actually a lot higher. I checked a couple of days later and this price was still on their website. Sounds to me like this is a gimmick to give them your info so they can just blame it on a mistake. BAD BUSINESS!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a used car

Does not recommend this dealer

Did not make a purchase


1.0 out of 5.0

Horrible

by from southernpines nc |

There was a recall on parts for my expodition. I took it there, and set an appointment for a week later to assure that parts would be there. I take it a week later to the appointment to sit for an hour and wait all to find out they hadn't even ordered the parts. Then I was told they would contact me when the parts arrive. What was the point in the appointment? Why was I made to sit for an hour and then told there were No parts? Customer service is terrible. I would NOT recommend this place to any one! Get together"

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does not recommend this dealer

Did not make a purchase


5.0 out of 5.0

Awesome business!

by from Southern pines NC |

Incredibly friendly, professional staff. Great service. Very very personable employees. Will go to them for all of my service work!

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Does recommend this dealer

Did not make a purchase


(1-3 of 3 reviews)