Walter's Audi

3210 Adams St, Riverside, CA 92504

Average Ratings

4.9 out of 5.0
163 out of 165 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 165 reviews
5.0 out of 5.0

Amin Eshaq

by from Fontana, CA |

When you go to Walter's Audi the guy you want to see is Amin Eshaq! Immediately you see that he is a genuine guy, honestly it didn't feel as if we were talking to a sales guy, felt more like you were shopping with a friend. He just tells it like it is. He quickly took care of any questions or concerns that we had. He simply asked what kind of car we wanted and the payments we could afford, and he did the rest of the work from there to eventually get us exactly what we desired. Overall it was a pleasing experience and we were able to walk away with a beautiful car.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great People Great Deal

by from Corona, CA |

Just got a new 2015 S4, maybe the best driving car I'd have so far. This is the second car I got from Walter's Audi. Just as the first deal, this one is great, price is just right, negotiation went very smoothly, hassle free. Product specialist Syed was very helpful, found me the car that is way better fit than my original choice(Allroad). I would definitely come back to Walter's for my next car, and would recommend this dealer to anyone.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great Dealership

by from Wildomar, CA |

Christian Vidal was great handled everything over the phone because we are not in the area everything thing was as he said and ready to go.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Walter's Audi responded to this review

May 14, 2015

Charlie, we're so glad to hear that Christian provide you with excellent service and made your long-distance transaction hassle free! Thank you for taking the time to write us this great review, we always appreciate feedback from our customers!


5.0 out of 5.0

Best customer service

by from Riverside, CA |

I am writing this letter to recognize Brett Mckinley, for his amazing customer service and going above and beyond his duties as a salesman at Audi. My wife and I recently celebrated our 9 year wedding anniversary and I wanted to surprise her with a new Audi A3 cabriolet. Years ago my wife had an A4 cabriolet and always spoke about how much she missed her Audi. Well with a tight time line I began my research and emailed back and forth with Brett. Brett did a great job by responding quickly and not pressuring me into the lease. The time finally came for me to go into the dealer without being discovered, again with a tight timeline Brett did his very best to give me the best deal I could get and we came up with a number that worked for both of us. The entire staff at Walters quickly prepared the documents and got me out the door before my wife arrived home. Now here is where Brett went above and beyond! I asked Brett to deliver the car while we were at our local cross fit gym at a certain time frame. Not only did Brett willingly deliver the car on time but he went out of his way to track down a beautiful bow and placed it on the car for a really special surprise. My wife was amazed beyond words and felt very special that Walters Audi, more specific Brett did so much to make our celebration of marriage so special. I think Brett should be recognized for his outstanding work and I want you guys to know that this is what makes your brand stand above others, employees that are so willing to help and go above their required duties to make our vehicle purchasing/leasing experience so special. Thank you Audi! Thank you Brett!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Walter's Audi responded to this review

May 14, 2015

Walter, we can't tell you how much we appreciate this review, and the opportunity to be a part of your very special surprise for your wife. We are thrilled to hear how Brett's dedication and willingness to go the extra mile helped you make this anniversary one she will never forget, and we look forward to serving you both in the future! Thank you, Walter's Audi


5.0 out of 5.0

Audi Purchase

by from Riverside, CA |

David and Todd provided a great purchasing experience that was followed with quick financing and a detailed follow through from the service department. They would not turn the car over to me until they were sure that had every detail right-and they did.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Shopped for a used car

Came in for service or repair

Does recommend this dealer

Did make a purchase

Walter's Audi responded to this review

May 7, 2015

Thank you for sharing your experience! We understand that some customers dread purchasing a new vehicle because of the slow and inconvenient sales process they have been through at other dealerships. At Walter's Audi, we strive to provide our customers with something a little different: a quality, attention detailed experience that attends to their specific needs. We hope you are enjoying your new car! Please follow us on Facebook and Twitter for exclusive coupons. Thank you, Walter's Audi


5.0 out of 5.0

Great Customer Service :)

by from Pomona |

I just leased my first Audi through Walters Audi in Riverside and i was very satisfied with their customer service. My leasing agent Todd Bellis was great and answered any questions that I had and explained everything to me and made me feel comfortable understanding my lease and vehicle. I was looking forward to pushy sales people but that wasn't the case. He didn't pressure me at all which is why I chose to lease a car here. I will definitely recommend this place to my family and friends.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Walter's Audi responded to this review

May 7, 2015

Cherry, thank you for your wonderful review! We're very happy to hear that Todd provided you with excellent customer service, which we aim to provide for each of our customers. We look forward to seeing you again soon, and in the meantime you can keep up with us here at Walter's Audi on Facebook and Twitter. Thank you, Walter's Audi


4.0 out of 5.0

Good Experience

by from Rancho Cucamonga, CA |

I was in Walter's for more than 4 hr to get a 2015 Q3, Mario Lopez helped me a lot through the process he is very knowledgeable and knows how to talk to a customer (not everybody at the facility know how to deal with customer!!) He is the one made the deal and I was very happy to work with him, hope we will go back for the second one. He is simply the best

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Walter's Audi in Riverside, Ca

by from Chino, Ca |

I do not have a single bad thing to say about the men and women who work there! Everyone is willing to do back flips to accommodate any requests I may of had. Keeping me informed as to my build of my car up to the delivery and the actual signing process was very easy and pain free. I love my car and how I was treated by the entire staff. Thank you everyone, and a special thanks to my salesman Todd Bellis for your help even after the sale. Extremely knowledgeable to the Audi systems, and for any of the questions I had. Thanks again! I recommend if anyone is looking to buy an Audi, this is the place to go!

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Walter's Audi responded to this review

April 30, 2015

We appreciate you taking the time to write this review about our dealership. We want to insure that all of our customers are informed and all of their needs are met when it comes to their vehicle. We're so glad that we were able to give your such an outstanding car buying experience. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Walter's Audi


5.0 out of 5.0

Car Buying Experience

by from Riverside, CA |

Syed Ali was very helpful and knew exactly how to find a car that suited my needs. He really takes the time to listen and help you envision yourself in the car you are looking for. I would highly recommend him as a sales staff.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did not make a purchase

Walter's Audi responded to this review

April 27, 2015

Thank you for leaving us this review! We are very happy to hear that Syed and the rest of our staff could help you explore your automotive options! If there is anything more we can do for you please feel free to come back and see Walter's Audi any time! Take care. Walter's Audi


5.0 out of 5.0

Walters Audi Amazing

by from Big Bear, CA |

My wife and I just bought our first Audi from Walter's in Riverside. It was the greatest experience ever. Amin made it a great time shopping for our car, had a great knowledge of the different cars, and made us never want to go anywhere else. We'll definitely use him again in the future. Another great guy was Rich in finance. He was very easy to work with. Thanks Amin and Rich!!

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase

Walter's Audi responded to this review

April 23, 2015

We appreciate you taking the time to provide us with your positive feedback! It's delightful to hear that we provided you with the greatest dealer experience you've ever had! We will be sure to pass along your thanks to Amin and Rich and please come see us for any future needs! Thanks again. Walter's Audi


(1-10 of 165 reviews)