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by Byron & Catherine Scott from Dragoon , Arizona |
What could have been a bad experience turned out to be good all around . At the tail end of a 4000 mile trip , a not so good noise developed under the hood of our Dodge pickup . Luckily , we were near Deming , NM , and we're able to locate the Sisbarro dealership there . I described the problem to Don Nordby , the service manager, expecting to be told I would have to make an appointment...Nope , he said to pull around to the shop , and they would check it out . It turned out to be a faulty AC compressor , which needed to be replaced , could have been big trouble , had it locked up down the road....within 10 minutes he had an estimate and had located the necessary parts in town , and said they could have us back on the road in 4 hours . To top it off , he arranged a ride for us to a local movie theater ...we watched a movie , called when it was over , and their shuttle came to pick us up . They were just finishing the truck when we got back , waited about 10 minutes , paid the bill , which was very reasonable , and were back on the road....all in less than 3 Hours ! These guys went Way out of their way to help us out !!!! Byron & Catherine Scott Dragoon , Arizona
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