Henson Ford, Inc.

581 Interstate 45 North, Madisonville, TX 77864

New 888-618-0470 New 888-618-0470
Used 888-453-4786 Used 888-453-4786
Service 888-639-3810 Service 888-639-3810


Average Ratings

4.9 out of 5.0

Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 51 reviews

Featured Review

5.0 out of 5.0

Great experience!

by from Saratoga, Tx |

I purchased an F-350, my experience was fantastic, our salesman and finance manager were great. Couldn't have asked for a better car buying experience. I will be making all future purchases at Henson.

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  • Customer Service
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Shopped for a new car

Does recommend this dealer

Did make a purchase

Henson Ford, Inc. responded to this review

January 15, 2016

We are more than glad to be of service, Jason. Feel free to stop by if you need any assistance in the future!


5.0 out of 5.0

Quick Service

by from Buffalo, Texas |

I called the service department in the morning and was able to get my car serviced a few hours later.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase

Henson Ford, Inc. responded to this review

April 20, 2016

We take our reviews seriously and are delighted to hear about your visit. It's good to hear our team is living up to the promise of providing fantastic service to our customers.


5.0 out of 5.0

Mr, and Mrs. Jerome Smith

by from Montgomery, Texas, 77356 |

2012 Ford Explorer...everything was wonderful! Brian Creighton handled everything great as usual! We ere greeted from staff with a smile and everyone was very friendly. Thank you all so much!

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Shopped for a used car

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

Excellent

by from Madisonville,, TX |

Staff helpful...told about tire problem. Just went in for oil change a d 25K mile checkup.. Asked if tires stll under warranty. Haven't heard back. Still waiting.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase

Henson Ford, Inc. responded to this review

February 10, 2016

Thanks so much for your feedback, Nancy. Feel free to stop by if you need any assistance in the future!


5.0 out of 5.0

Professional service

by from Montgomery, TX |

Tim Moore's maintenance team is excellent. All my questions were answered professionally and straight forward. Talked with your parts department as well and they could not be more helpful. Small dealership has a lot going for it and I know growth is the goal of any company just keep building the relationships. Al Sumrall 2014 F150 purchased August 2014

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Came in for service or repair

Does recommend this dealer

Did not make a purchase

Henson Ford, Inc. responded to this review

January 14, 2016

We are happy that we were able to provide a professional, courteous, and engaging experience! If there is anything else we can do for you, please give us a call. Safe (and fun) driving!


5.0 out of 5.0

Great Service!

by from Normangee, TX |

The holiday was approaching and I needed a brake job, some new tires, and an oil change. Your people did everything wonderful to get my truck ready before the new year. You are all wonderful people and have the best customer service I have ever seen.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Service!

by from Humble, TX |

Truck in for service. Ready as promised. Friendly folks, efficient and trustworthy. Would recommend Henson Family Dealership to anyone!

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Came in for service or repair

Does recommend this dealer

Did not make a purchase

Henson Ford, Inc. responded to this review

January 8, 2016

We are happy you found us so helpful! Feel free to stop by if you need any assistance in the future!


5.0 out of 5.0

2016 F-250 Ford Superduty Crew Cab 4x4

by from Brenham, Texas 77833 |

Jeremy, our salesman was excellent. I called them, within a day he found the truck I was looking for. We traded in a Chevrolet High Country and made a great deal. If you need or want to purchase a Ford vehicle, Henson is the dealership to buy from and Jeremy is the salesman to purchase from.

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Shopped for a new car

Does recommend this dealer

Did make a purchase

Henson Ford, Inc. responded to this review

January 11, 2016

We are happy you enjoyed working with our staff, John. We sincerely thank you for your business and hope to continue serving you for many years to come!


5.0 out of 5.0

Easy purchase experience

by from College station, Texas |

We were not pressured or hounded in anyway. They went above and beyond to ensure I drove off in the car I really wanted as opposed to what I thought we could afford. Great experience and would highly recommend this dealership to anyone.

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Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Ford Edge Service

by from Normangee, TX |

Your personnel and service is great! All work is done in a timely manner.

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(1-10 of 51 reviews)