Faulkner Cadillac

Faulkner Cadillac

6643 Carlisle Pike, Mechanicsburg, PA 17050

New 877-217-0012
Used 888-512-2820
Service 888-641-6846

To Be Sure!

Average Ratings

4.9 out of 5.0
60 out of 60 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 60 reviews

Featured Review

5.0 out of 5.0

Great purchase process

by from Mechanicsburg, PA |

Delivery of our new vehicle was the best automobile experience we've ever had. Truly professional and very well organized. It was fun.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

5.0 out of 5.0

great service appointment

by from loysvillle, pa |

very efficient service appointment - all my questions were answered

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Mr. Charles Troutman

by from Harrisburg, PA |

My wife and I recently leased a 2015 Cadillac from Faulkner. We could not have wanted a more courteous team of sales people, financial people and service people. We even went back for a second run through of all of the features on our Cadillac and all the Faulkner people were very gracious and kind. We found that the lease program, which was new to us, was explained in detail with a thorough understanding of the program by the Faulkner employee. Thank you Faulkner Family. Charles Troutman and Charlotte Blair

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Mr. Bell

by from Mechanicsburg, PA |

The people were very friendly and diligent in getting the service I needed done in a timely manner. Wait time was minimial and I was approached by several staff members to make sure I was being taken care of. What a great experience.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great services.

by from Harrisburg, Pa |

I was happy with the service I received . The mechanics of the car were explained thoroughly. The salesman was courteous and very helpful.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Kipp Stecher

by from Enola, Pa. |

I was met at the door and things started to happen. Very quick and I was out of there. I was impressed.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Service Request

by from Harrisburg, Pa |

Arrived before my scheduled appointment but service department was able to start working on the car immediately which lessened my wait time. Work required was completed to my satisfaction.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

CTS service

by from etters, pa |

The people at Faulkner are absolutely great. The folks in the service department are very polite and go out of their way to help me when I have any kind of problem with my CTS. Mark, the service manager and his team should be commended on their skills dealing with the public. They are great at their job and I would recommend the Faulkner dealership to anyone!!!!!

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Repair Facilities

by from Harrisburg, PA |

Great shuttle service and they accepted coupons that gave me some extra discounts that was nice. Car was done when promised.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Faulkner Service

by from Hanover, Pa. |

A routine service and inspection from an extremely professional group.

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Customer Service
Buying Process
Quality of Repair
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Service

by from Lewisberry, PA |

The staff at Faulkner Cadillac in Mechanicsburg are a pleasure to work with. Everyone is friendly, courteous and helpful. No matter how busy they are, your staff in the service department always take time to explain everything so that it's clear what needs to be done and to give an estimate on the costs. I like that!

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


(1-10 of 60 reviews)