West Brothers Chevrolet Buick GMC

(4.2) 5 Reviews

#3 N Service Rd, Sullivan, MO 63080

Average Ratings

4.2 out of 5.0
4 out of 5 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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1-5 of 5 reviews
5.0 out of 5.0

Oil Change

by from Sullivan, MO |

I had the oil changed. The wait time was reasonable.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

wonderful experience

by from Potosi, MO |

I had a very poor experience with the last dealership i had dealt with, West Brothers staff was very understanding and helped me step by step of the way. I could not have asked for a better group of people to help me! Answered all questions and still help with anything i need help with. Great people, and wonderful service,

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


2.0 out of 5.0

Great sales rude service

by from Union Mo |

Loved the buying process, sales team were great to work with. Service on the other hand used to be great, had wonderful interactions with the manager and techs, the they hired new rude and disrespectful people.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does not recommend this dealer

Did make a purchase


5.0 out of 5.0

Great ppl

by from Houston mo |

They helped me out whn i cud not find anyone else too help i wud recomend thm to anybody great dealership excellent staff

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Best car buying experience ever!

by from Sullivan, Mo |

This is my 5th car in the past few years, and I've had horrible luck and always a horrible process. I was completely shocked when I went here. I really wanted a pickup but my credit isn't the best and I can't afford a new one. They had me in an 03' Ford Ranger that was in the right price range but it was too old for the bank to let me get it, they let me drive it while they did paper work and find another vehicle. They tried to get me in another Suv but I've had horrible luck with them and always wanted a pickup. They say that they have one but someone is driving it, like I am with the Ford Ranger, and they have to go get it. It was an 08' Chevy Colorado. I pull up and see it and my jaws just drop! Brand new off road tires, in amazing condition, nice and roomy, 4 wheel drive, and only 69,000 miles on it (I've never had less than 100,000). He let me drive it for a few days and it was the best driving vehicle I've ever been in. They worked with me to get approved and even completly paid off my other car, that wasn't worth barley anything, and let me make payments on the downpayment so I could actually make one. This has been the best car I've ever driven. I never thought I would be able to get something this nice! Everyone was so nice and able to answer all my questions and all my concerns

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


(1-5 of 5 reviews)