In 1931, Edward W. Napleton opened a small DeSoto franchise on Chicago's south side. In 2013, 82 years later, the Napleton family owns and operates 53 franchises in 6 states. As the fourth generation of Napletons enter the automotive industry, Customer Satisfaction still tops the priority list.
The Napleton Family has recently purchased what was formally Kasing Chrysler Dodge Jeep Ram in Ellwood City. Now Napleton Ellwood City Chrysler Dodge Jeep Ram, located at 1000 Lawrence Ave. in Ellwood City. Partner and General Manager Pete Grinnell commented: " I grew up in Harmony so this is like coming home for me. My brother, Jay Grinnell, was married to Linda Kasing and worked at the dealership for 27 years. I spent a lot of my formative years learning the car business in this very dealership and I am so proud to be a part of this partnership in a place so close to home. We are committed to making your Chrysler Dodge Jeep Ram sales and service experience a truly rewarding one. As always, our primary goal is customer satisfaction."
"While the dealership may be under new ownership, the sales, service and parts staff from Kasing are still there to provide you with a superior service experience that will exceed your expectations, says Pete." The Kasing's continue to have a hand in the business, as Jerry Kasing, who spent 50 years with the dealership, plans to stay with Napleton. Using master and factory certified technicians, your vehicle will be fixed right the first time. Additionally, the parts department will be the most extensive in the area.
The dealership has changed hands from a family owned company to another family owned company. Napleton Ellwood City Chrysler Dodge Jeep Ram will continue to provide our customers with the same great service that they have always received. It takes great customer satisfaction to succeed. Without repeat customers and referrals, the Napleton Family of Dealerships would not have survived 82 years. The customer comes first! That philosophy started in 1931 and continues today! Whether you visit Napleton Ellwood City Chrysler Dodge Jeep Ram for sales, service, parts or online at napletonellwoodcity.com your experience will be one of the industries' best!
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Couldn't ask for a better experience. The people in the service department were attentive and did a great job of both diagnosing the problem with my vehicle and fixing the problem. The Service Manager went above and beyond to make sure things were handled the right way and I was so appreciative. Will definitely come back to this dealer the next time I need my vehicle serviced!