East Hills Subaru of Roslyn

7/15/2025 2022 Subaru Outback Thank you, Jamie Nussbaum, Sandro and Lori for another great experience. I'm most grateful that Sandro took the time to diagnose, prepare a plan and mitigate the issues. I must mention that the speed of how this extensive repair was completed is outstanding. It's a great feeling having the confidence to know my family and I are in a mechanically reliable car because of Jamie Nussbaum (Service Manager) and Sandro (Master Technician). Thank you, Jamie, Sandro and Lori

My first maintence with having my oil changed and dealing with staff was excellent. I didn't have to wait long. I will continue to have my service at East Hills Subaru. Thank you all staff Julie Kaczka

They forgot to replace my wipers. Front and back Everything else was good Let me know how it was going Facility was clean. Cashier was efficient.

Excellent service. Everybody is professional and caring. Assessment was done quickly and professionally. Repair was conducted with no delays. The main desk personnel was friendly and super supportive.

Excellent. They were fast and did a good job. My only complaint is this review requires twenty five words. That is disrespectful to my time.

They will steal your valuables that you don't pay close attention too. I bought $10 customized tire valve caps, had them on the car. The next day after our service appointment, I noticed they were replaced with basic tire valve caps. They also ripped one of my leather seats. Will never go back.

Excellent service. Pleasant staff. Performed all service as requested. Highly recommend dealer service. Justin is a great service advisor! That says it all. Thank you.

Great service on time And always honest they have the best customer service team I hav ever worked with they always give pop me a great feedback on my auto

Everyone very nice and helpful. Explain all repairs and updates to car. Easy to get appointment. Easy to drop off car and pick up. Nice lounge to wait in.

I purchased an Ascent there about 4 and a half years ago. All was awesome at the time. I wanted to trade in that vehicle for a newer model. Was not happy with the deal so I canceled the car. They promised a refund of my deposit in two weeks. Here I am almost two months in and nothing with no phone calls in return about the refund. Horrible customer service. Run don’t walk to another dealer. This one is horrendous!!!