Porter Infiniti

Porter Infiniti

303 E Cleveland Ave, Newark, DE 19711

New 888-394-2826
Used 888-287-9751
Service 888-713-1727

Always Delivering More Than Expected

Average Ratings

4.9 out of 5.0
51 out of 51 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 51 reviews
5.0 out of 5.0

Premier service

by from Newark, de |

Great staff, close proximity to home, fast dignisis of repair need and fair cost estimate, Saturday service hours, availability of car loaner if needed.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Speedy service and great communications

by from Newark, Delaware |

The employees are very friendly. Your facility is clean and my car was returned to washed and vacuum. I would recommend your facility to my friends.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Social Worker

by from Newark, De |

Every thing was checked . The staff was wonderful to me. I will love to repair my car there, but the price is too high.

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great deal

by from Newark, DE |

No pressure, gave me the best deal and offered a discount that I wasn't aware of which was really appreciated, friendly people, early delivery of the vehicle I wanted, nice showroom and lounge for service.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Outstanding service

by from Wilmington,DE |

Always pleasant experience provided by a customer oriented staff. The staff had never failed to meet my expectations of customer service. I always recommend Infinity to my friends.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Porter Infiniti responded to this review

August 27, 2015

Roy, thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we always look forward to working with you again in the future! Best, Pat Gil, Service Manager 302.368.6300 x. 3313 pgil@porterautomotive.com


5.0 out of 5.0

Facility was clean, staff was very friendly

by from Newark Delaware |

The dealership staff were great. They were not too pushy and made the car buying experience pleasant. I would recommend this dealership to a friend.

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Not Applicable
Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Porter Infiniti responded to this review

August 27, 2015

Deborah, we love hearing about customers who have a great experience at Porter Infiniti and we are glad you are one of them! We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. Best, Ed Gamaitoni 302.368.6300 x. 3145 edg@porterautomotive.com


5.0 out of 5.0

Great service

by from Newark, DE |

John, the service manager, provides excellent service! Repair work is always done promptly. Do not like having to type 20 words in my feedback.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Porter Infiniti responded to this review

August 27, 2015

David, thank you for taking the time to leave us a review and for giving us helpful feedback. We're glad that John and the rest of the Porter Infiniti service team were able to repair your car to your standards. Take care! Best, Pat Gil, Service Manager 302.368.6300 x. 3313 pgil@porterautomotive.com


5.0 out of 5.0

Exceptional Service

by from Newark, DE |

Friendly, courteous Service Managers who set my expectations on timing and suggestions for maintenance the vehicle required. Reasonable rates and exceptional service.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Porter Infiniti responded to this review

August 19, 2015

Thank you for the feedback, David! One of our top priorities is exceptional customer care and we are proud that this was offered to you during your recent visit. We will share your comments with our team and we look forward to seeing you at our dealership soon. Best, Pat Gil, Service Manager 302.368.6300 x. 3313 pgil@porterautomotive.com


5.0 out of 5.0

Great, friendly, consistent & efficient service

by from Newark DE |

The friendly, honest and super efficient service. Developed a good friendship with some of the guys working there over the years.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Porter Infiniti responded to this review

August 8, 2015

Thank you for taking the time to write this great survey, Charles. It is wonderful to hear that our staff at Porter Infiniti was able to provide you with a wonderful experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Pat Gil, Service Manager 302.368.6300 x. 3313 pgil@porterautomotive.com


5.0 out of 5.0

Car buying at Porter Infiniti

by from Newark DE |

Sales staff and manager were pleasant and wanted to earn my business. It did not feel like the typical car buying experience.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Porter Infiniti responded to this review

August 8, 2015

Thank you so much for taking the time to provide such great feedback, Leslie. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that we were able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Best, Ed Gamaitoni 302.368.6300 x. 3145 edg@porterautomotive.com


(1-10 of 51 reviews)