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by Coach driver from Lees summit mo |
Contacted service January 24 2015 about recall on our Malibu and was told would order part and call me back when it arrived 30 days later no call so had Molle Chevy in blue springs take care of it which they did within 24 hours hope this was just a miss communication
Your feedback has been sent to Cars.com.
Came in for service or repair
Does not recommend this dealer
Did not make a purchase
February 24, 2015
"Coach, Thank you for bringing this situation to my attention. I'm very disappointed to hear that you waited a month and did not hear from us. It is very important to us that our customers never have to wait unnecessarily. I'd like to look into this situation further and see what we can do to avoid this in the future. Will you please reach out to me about this at your convenience? I hope to hear from you soon! Best, Karl Kramer firstname.lastname@example.org"