Fox Infiniti and Acura of El Paso

Fox Infiniti and Acura of El Paso

7200 Viscount Blvd, El Paso, TX 79925

New 866-713-1329
Used 866-704-2521
Service 866-769-6810

"Making friends one client at a time."

Average Ratings

5.0 out of 5.0
24 out of 24 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

By writing a dealer review, you can provide valuable insights to other customers.


  1-10 of 24 reviews

Featured Review

5.0 out of 5.0

Wonderful service, outstanding staff!

by from El Paso, TX |

While researching new cars, my husband and I came across the 2015 Acura TLX. The car had tremendous reviews and recommendations. We visited Hoy-Fox Acura and were happy to meet Claudia Aguilar to help us with the vehicle buying process. Claudia did an outstanding job from start to finish. Not only are we head over heels for our new car, but we are so thankful to have made friends with everyone at Hoy-Fox Acura! Everyone there goes above and beyond to ensure that customer service comes first. This is, by far, the best dealership that I have visited and had the pleasure of working with.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

5.0 out of 5.0

Bought a Used Car, Treated Like I Was Buying New

by from El Paso, Texas |

Very friendly and professional. I probably bought the least expensive used car on the lot, but they treated me like I was buying a new top of the line vehicle. Next time I am in the market for a new or used car, I'm going to Fox.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

APRIL 2015

by from EL PASO, TX |

IT WAS A GOOD EXPERIENCE BUYING THE CAR. THEY DIDN'T HAVE WHAT MY WIFE WAS LOOKING FOR. ISAAC TOOK THE LEAD AND FOUND EXCATLY WHAT WE WANT IT IN LESS THAN A WEEK. NEGOTIATION WENT SMOOTH AND PAPERWORK WAS EASY. FRANK THE FINANCIAL GUY WAS VERY KIND AND FRIENDLY. MY WIFE IS HAPPY WITH THE NEW CAR AND I'M REALLY HAPPY DEALING WITH THE INFINITI CREW (ISAAC AND FRANK). THIS IS THE SECOND TIME I BUY A CAR FROM HOY-FOX INFINITI IN THE LAST FIVE YEARS

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Excellent Experience!

by from El Paso, TX |

While shopping for a new car at several dealerships, one thing always brought us back to Fox-Infiniti and that was our salesperson, Jonathan Raggo. His attention to the entire sales process, from finding the perfect vehicle, letting us take it home for the weekend, getting us the deal we wanted, thorough delivery of the vehicle and service after the sale, was at a level that I had never experienced before. Others at the dealership, including the general manager, the service department manager and the finance manager all either introduced themselves to us or made us feel welcomed. Highly recommended!

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great service

by from El Paso |

Our dealer Isaac Avila provided all the right information we were looking for to purchase our new vehicle. Isaac was attentive but not pushy, one of the traits we look for when making any type of purchase. We are very pleased with the service we received and will definitely recommend your dealership to our friends.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great customer service!

by from El Paso, TX |

Awesome people to work with and all of them made it so easy in our car buying process. Especially our sales person, Jonathan Raggo from Infinity, great guy! He sure did go above and beyond to make sure we got what we wanted.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great customer service

by from El Paso, Tx |

I have been an Acura customer now for 12 years and they have always worked with me. They gave me a price that was reasonable and in my budget. I will continue as a customer. I hope to be happy for many more years to come. I recommend my salesperson Jose Enriquez.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

Excited about my 2015 Infiniti Q60 Convertible IPL

by from Chicago, IL |

Jerry was excellent from start to finish! I had absolutely no disappointments. I wanted to upgrade from my 2004 G35 coup to a new 2015 Q60 Coup. He had me test drive and help to search for the details I wanted. Well, Once I also test drove the convertible with the red seats I was hooked and he gave me all the comparisons I needed in performance, price, scenarios, etc. I love my new car and my car shopping and buying experience was excellent !!!!!!

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

GREATEST SERVICE AND ATTENTION

by from El Paso, TX |

My dealer Jonatihan Raggo provided great professional service. He helped me get a great deal for an awesome car. Fully Satisfied with my Infinit Q50....thank you Jonathan.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Administrative assistant

by from El Paso Texas |

Mr Isaac Avila was our salesman. He was super nice, professional, and attentive. He worked with us on price of car and that made us like him even more! Once we selected a car he made sure he showed us how the features of the car worked and I could call him anytime if I had questions, he was available to assist us. We are always satisfied with Infiniti staff customer service .

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Excellent Customer Service! Thanks Jonathan Raggo!

by from El Paso, TX |

Excellent customer service! It took me several visits to the dealership to finally decide which vehicle to buy, the customer service by Jonathan Raggo was unbelievable. always working with me explaining me and my wife everything about the QX60 and its packages. He always makes us feel comfortable when we visit and never was pushy like other dealers. The entire buying process, customer service and finance process were excellent. Helped me with everything they could and great facilities. Already recommended a friend of mine who already bought a car. :)

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


(1-10 of 24 reviews)