Audi Hoffman Estates

1200 W Golf Rd, Hoffman Estates, IL 60169

New 866-684-3185 New 866-684-3185
Used 888-612-9869 Used 888-612-9869
Service 877-261-4320 Service 877-261-4320


Average Ratings

4.6 out of 5.0

Customer Service
Buying Process
Quality of Repair
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  1-10 of 54 reviews

Featured Review

5.0 out of 5.0

RJeview of Audi Hoffman Estates

by from Carol Stream, IL |

This is the first time I've purchased a car from Audi of Hoffman Estates. The buying experience was very good. Time was taken to explain the car and it's features and a run through provided when I took possession. Service is also excellent. Service personnel go out of their way to accommodate and to explain service procedures and results. Highly recommend

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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Service

by from Hoffman Estates, IL |

I have been bringing my Q5 to Audi Hoffman Estates for service since I purchased the vehicle. The service is great and the staff is professional and friendly.

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Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Awesome Experience

by from Yorkville IL |

Worked with Eddie, and he was quick efficient and to the point. Love that in a transaction. I was in and out in less then an hour. Great Job AUDI HOFFMAN ESTATES!

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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Audi Hoffman Estates GREAT SERVICE!

by from Schaumburg |

I have been bringing my A6 into Hoffman Estates Audi for the past year and have been absolutely pleased with the first class service level I have received. Specifically the service consultants, Mike and Eric, always go out of their way to ensure I am treated like I am their only customer they work with. The service performed on my car has been done timely, accurately, and delivered back to me meeting all expectations. I was so impressed with the service team that I have recommended my friends and family to use this dealership for purchases and service.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Audi Hoffman Estates

by from Barrington Illinois |

The Audi in Hoffman Estates goes above and beyond to treat you like GOLD!! They have a great staff, great follow-up and amazing service. I would recommend buying an Audi and purchasing one from Hoffman Estates. I have two Audi's and they last forever. Mike T has been my advisor the last few times I have been in and he is great with follow-up and very honest.

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Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Service

by from Palatine |

Worked with Rick Kelstrom each time my car was in for service - each time a great experience!

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Customer Service

by from Hoffman Estates Illinois |

I brought my car in to check on a wiper blade that wasn't working properly that was new 4 months earlier installed my Audi. I didn't have an appointment but Joe Sturgeon was great. He promptly tried to fix it but when he realized the blade just wasn't working properly he replaced it for no charge. I really appreciate the quick response and willingness to replace the part at no cost.

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Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great experience and staff

by from Chicago |

Great staff (Joe!) who go out of their way to please their customers. I walked in on a busy day and got all of the needed work done within my requested timeframe....Joe delivered. Great updates on the progress along the way. Free wifi and a modern facility make it a great place to get work done, too.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Fantastic service

by from Elmhurst il |

Purchase - great selection. Straightforward. Service department is outstanding.

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Always great service.

by from Arlington Heights, IL |

I have been a customer of this Audi dealership for many years (2nd Audi). Mike Torelli provided excellent customer service. Was told time and cost of work in advance. Drove in and they took my car immediately. Car was washed and repaired properly and promptly. Never a complaint. The entire service staff is great and provide excellent service. I would be on my 3rd Audi if they had a better color selection for convertibles.

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Came in for service or repair

Does recommend this dealer

Did make a purchase


(1-10 of 54 reviews)