Reviews
Write a reviewWe bought a newer model used car for our daughter in
We bought a newer model used car for our daughter in 2020. The vehicle was low mileage and only 5 years old. This was a great deal for our new driver. The reality is that they sold us a lemon. I have zero doubt they knew it was a lemon when they sold it to us. They put dry rotted tires on the vehicle that were older than the model year of the car. In the 5 years we have had this hunk of junk, we have likely spent nearly as much to keep it functioning as we did to buy it. All attempts to get a response or any level of accountability from this dealership over the last 5 years have fallen on deaf ears. This was the first and only vehicle (out of the 9 cars we have purchased in the last 12 years for our large family) that I have purchased at this dealership and I will never EVER purchase another vehicle from this dishonest dealership and would encourage others to shop elsewhere. I pray no one else will have to experience what we went through so let this be your warning.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Lemon seller
They knowingly sell vehicles with Rust and damage and don't care and will not back their sales or service. They will knowingly sell you a lemon and smile while doing it.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Junk dealership
If I where anyone looking for a car I would not go to this dealership there automobiles are junk I had to give a star but the one star is way to good for this dealership
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Great dealership to trade with
My wife and I bought a truck from them and I can't find a single thing to complain about. Jeff, Stan, and staff are the type of people that you refer your mom or best friend to. They're just genuinely good people!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Used car purchase
Bent creek motors offer no warranty with there sales, the vehicle I purchased was low quality and has had several problems. The radio didn't even work.
- Customer service 3.0
- Buying process 3.0
- Quality of repair 1.0
- Overall facilities 2.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Will not negotiate to make a sale!
I was looking to purchase an E-class Mercedes from this dealer but they were unwilling to negotiate on the price of the vehicle. Since when are dealerships not willing to negotiate price to make a sale. The salesman was arrogant and not helpful at all!
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
some cars are priced so low we have no room for negotiation Mercedes was priced 3000 back of book value to sell
Love the purchase; loved the service!
Shopping with Stan came with honest, buyer-focused service that is sometimes hard to find in car shopping. I greatly appreciate the experience and am really enjoying the car! ?? Two Thumbs Up!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Overall
I was impressed with the professionalism of dealership prompt response and willingness to assist.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase