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by JIMBO from Chattanooga, TN |
Looked for days for the car I wanted. I finally found it here and agressively proceeded to make an offer, requested additional details, advised my time frame and reserved airfare to go to Kentucky, since It is a 5 hour drive. I communicated via E-mail (confirm read receipts from outlook) and received no additional support from the dealer or even a phone call to "Get R Done" as requested. I am very disappointed I was not able to procurr from this dealer. ?> Can't understand the "DEAL".
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Shopped for a used car
Does not recommend this dealer
Did not make a purchase
July 29, 2014
Jimbo from Tennessee, It is with great sadness we have received your review. We recently changed our website provider from Motorwebs to Dealer E Process and obviously during this transition we let you down. On behalf of the entire team here I apologize and request you contact me directly so I may send you a gift certificate for your trouble. Whether 5 hours or 5 minutes from our doors we take great pride in providing each of our customers a Truly Exceptional experience. We have been the "Dealer of Choice" here in Lexington, Kentucky for 7 out of the last 8 years and the last 6 years in a row. Please contact Jason Branham at 859-263-5020 at your convenience.