Kris Brown Chevrolet Buick GMC

Kris Brown Chevrolet Buick GMC

822 Walter Holiday Blvd, Cleburne, TX 76033

New 855-265-7981
Used 855-345-2170
Service 855-280-8584

Where the Chisholm Trail Parkway ends and dreams begin. Family owned and operated we'll treat you like family!

Average Ratings

4.4 out of 5.0
8 out of 9 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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1-9 of 9 reviews
5.0 out of 5.0

Drove 6hrs to buy a car.

by from Tulsa OK |

Great group of people. They did a great job. Treated me like family. Thanks, Jerad L

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Service I appreciate

by from Rio Vista |

Overall satisfied, service advisor was fantastic. I will be back to buy a car for my daughter, good people.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

Good Service Experience

by from Fort Worth Texas |

Came in for a oil change, the price was comparable to other places, but the service was fast and friendly and they gave me a free wash. The gave me recommendations on future services needs and cost.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Fair pricing, excellent customer service!

by from North Richland Hills, TX |

I have been to several dealership service departments and this was the first time I felt they were honest and upfront about my repairs. There was no pressure and the entire staff was very friendly.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Service, great price

by from cleburne, tx |

Service was great. Came in for normal maintenance on my vehicle and service was very fast. all of the people in the dealership that I met were very nice.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Outstanding Service

by from Fort Worth, TX |

Beautiful store and extremely friendly staff! Super fast oil change and very knowledgeable service crew!

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

BEST SERVICE EVER

by from Fort Worth, TX |

Super friendly staff, quick service, worked with me on price and excellent attention to detail, happy customer!

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

I am thrilled to be the new owner of a 2015 Tahoe

by from Cleburne Texas |

My entire experience with the dealership was incredible. Everyone starting with my salesman all the way to the finance director could not of been better.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Kris Brown Chevrolet Buick GMC responded to this review

January 27, 2015

Thanks so much for your business!!!


1.0 out of 5.0

Worse service department I have ever worked with.

by from Cleburne, Texas |

I made an appointment and took my car in at the specified time. I had not heard anything by later that afternoon, so I called to check. They had not diagnosed the problem yet, but would get to it the first thing the next morning. By the next afternoon (4:30), I called and they had still not had time to get to it due to other emergencies coming in. I was going out of town and needed my car by noon the next day. I was instructed to just come and pick it up the next morning. My biggest complaint was that I had an appointment. I should have come before other emergencies in two days. They did give me a loaner car to use, but, I still needed my SUV for a family trip.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Not Applicable
Overall Facilities

Came in for service or repair

Does not recommend this dealer

Did not make a purchase

Kris Brown Chevrolet Buick GMC responded to this review

January 28, 2015

I apologize for your inconvenience, I believe we have corrected the problem. I hope you will give us another chance to prove it to you. Please give me a call at 817/556-5936 my name is Jesse Donovan. Thanks and again I apologize for your incovenience.


(1-9 of 9 reviews)