Reviews
I purchased a 2017 Infiniti sight unseen thru Owen
I purchased a 2017 Infiniti sight unseen thru Owen Clements at Fishers Imports. Owen patiently sent me videos and explanations of any cosmetic issues. On an 8 year old vehicle it was bound to have a few and Owen had his people try and correct them as well. Owen handled the delivery as well since I was out of State and everything was flawless. When the vehicle arrived I was more than pleased. Owen proved that you can do business remotely in the digital age and still get great customer service! Thanks!
I purchased a 2017 Infiniti sight unseen thru Owen
I purchased a 2017 Infiniti sight unseen thru Owen Clements at Fishers Imports. Owen patiently sent me videos and explanations of any cosmetic issues. On an 8 year old vehicle it was bound to have a few and Owen had his people try and correct them as well. Owen handled the delivery as well since I was out of State and everything was flawless. When the vehicle arrived I was more than pleased. Owen proved that you can do business remotely in the digital age and still get great customer service! Thanks!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I would like to thank these two men for making the
I would like to thank these two men for making the purchase of this vehicle as easy as possible. I had a difficult situation with my old car. They could have taken great advantage of me. Thank you.
I would like to thank these two men for making the
I would like to thank these two men for making the purchase of this vehicle as easy as possible. I had a difficult situation with my old car. They could have taken great advantage of me. Thank you.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Jason at Fishers was easy to work with, responded
Jason at Fishers was easy to work with, responded quickly, and delivered on everything he promised. My vehicle was exactly as described. Great dealership and salesperson.
Jason at Fishers was easy to work with, responded
Jason at Fishers was easy to work with, responded quickly, and delivered on everything he promised. My vehicle was exactly as described. Great dealership and salesperson.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We had a great experience working with Fishers Imports.
We had a great experience working with Fishers Imports. Owen made the whole process easy from start to finish. Delivered on everything we asked for, was kind, cordial and knowledgeable about the car we were interested in. We felt no pressure while on the lot to buy and it was a completely different buying experience than others we have had in the past. We will definitely be back to purchase any further cars from them. Thank you!
We had a great experience working with Fishers Imports.
We had a great experience working with Fishers Imports. Owen made the whole process easy from start to finish. Delivered on everything we asked for, was kind, cordial and knowledgeable about the car we were interested in. We felt no pressure while on the lot to buy and it was a completely different buying experience than others we have had in the past. We will definitely be back to purchase any further cars from them. Thank you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
No pushy sales, Brandon in Finance was great, MJ was
No pushy sales, Brandon in Finance was great, MJ was extremely patient with my lengthy inspection of the car and kept me in the loop on their bottom line. Multiple loan options offered so the purchase was easy. The whole thing only took about 90 minutes
No pushy sales, Brandon in Finance was great, MJ was
No pushy sales, Brandon in Finance was great, MJ was extremely patient with my lengthy inspection of the car and kept me in the loop on their bottom line. Multiple loan options offered so the purchase was easy. The whole thing only took about 90 minutes
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Both MJ and Brandon were great.
Both MJ and Brandon were great. No pushy sales, just assistance with what I needed. They gave me multiple loan options to choose from and to boot the entire process was under 90 minutes!
Both MJ and Brandon were great.
Both MJ and Brandon were great. No pushy sales, just assistance with what I needed. They gave me multiple loan options to choose from and to boot the entire process was under 90 minutes!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very easy to work with and made the process very smooth
Very easy to work with and made the process very smooth and quick. Appreciate attention to detail and delivery
Very easy to work with and made the process very smooth
Very easy to work with and made the process very smooth and quick. Appreciate attention to detail and delivery
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Joshua was very kind and professional.
Joshua was very kind and professional. I am beyond disappointed in the car! I asked specifically if it needed paint work and for details on any paint defects. Nothing disclosed and when received I found the front doors, rockers, and quarter panels on both sides of car are extremely damaged from stone chips and need full refinish work. Also the check engine light is on and a stone chips in front windshield. I would not have purchased this car knowing all of this and will be calling to return the car.
Joshua was very kind and professional.
Joshua was very kind and professional. I am beyond disappointed in the car! I asked specifically if it needed paint work and for details on any paint defects. Nothing disclosed and when received I found the front doors, rockers, and quarter panels on both sides of car are extremely damaged from stone chips and need full refinish work. Also the check engine light is on and a stone chips in front windshield. I would not have purchased this car knowing all of this and will be calling to return the car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Excellent experience from the beginning to the end.
Excellent experience from the beginning to the end. Aiden Whitecell was very professional. We really enjoyed not getting pressured.
Excellent experience from the beginning to the end.
Excellent experience from the beginning to the end. Aiden Whitecell was very professional. We really enjoyed not getting pressured.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
They did provide a decent trade-in value and seemed to be
They did provide a decent trade-in value and seemed to be good to work with, but did not disclose that there was only one key. The key for a Mercedes is $800 so it’s kind of a big deal.
They did provide a decent trade-in value and seemed to be
They did provide a decent trade-in value and seemed to be good to work with, but did not disclose that there was only one key. The key for a Mercedes is $800 so it’s kind of a big deal.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car