- Service & Repair
Our mission at Rocky's Auto is to provide the highest standard of excellence to all our customers, no matter your car buying needs. We have used our 20 years of experience in the automotive business to create a used car dealership that will be one stop shopping for everyone looking to purchase a vehicle.
9 out of 11 people recommended this dealer.
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Do not think of Rocky's as a used car dealership. The experience with Paul and Jessie and the team was the best buying experience I have ever had.On any purchase, ever. I just moved from California and wanted to find the SUV of my dreams. Rocky's had a Yukon that kept popping up in my searches. It was the older model I wanted ( I have five boys and don't buy anything new). Low miles and the price was exactly where I was at as a buyer. When I walked onto the car lot I was expecting a hard sell. What I was met with was a manager that wanted to listen to my needs. I felt cared about. I felt valued as a customer. Let me restate that, I have never felt as valued making a several thousand dollar purchase in my life as Paul and his crew made me feel. It took me back a few steps. These people are the real deal, no hard sell, no buzz words, no nonsense. Whoever is out shopping for these vehicles is a real mechanic and these cars and trucks must go through an extended review process. I had this SUV taken to several repair shops for review. One of the Pauls mechanics accompanied me and to my surprise the guy was one of the most solid people I've ever met. We all took a look down deep into this twenty five foot machine of my dreams, we found a couple small things that could use some help. When I sat down with Paul to negotiate the deal and expressed concern over a couple items, battery, a belt, an alignment. The response I received could not have been more professional, more complete and more understanding. Paperwork: As an accountant and son of a lawyer the document review process and terms were more than clear and concise. There were no loopholes which built more trust. Exceeded expectations. Finance: I had my own financing and the HQ review and process time was quick, complete, and concise. Exceed expectations. I have never done a review in my life and probably wont for a long time. Rocky's delivered for me. My fiancee who has worked twenty five years in the auto repair business told me to "Tell Paul I (she) needs a new car and it needs to be one of those hot BMW's they have on the lot" My response was that it needs to be a convertible. I cannot comment on where she works or the businesses she owns but let just say she new the Maserati I wanted to buy needs a six grand transmission every forty thousand miles. I chose Paul and Rocky's instead. For her to say that these guys at Rocky's are solid goes a long way with me and I'm kinda a jerk. Paul and Rocky's will be my first stop when it does come time to find the two seater convertible with red interior and in the range I want to pay. In fact I have already asked him to keep his eyes out for it and call me first. Kevin (Current and Future customer)