Stevenson Honda Pre-Owned Center

5911 Market St, Wilmington, NC 28405

Used 888-375-0852 Used 888-375-0852

"If it has our name on it, you have our word on it."


Average Ratings

3.7 out of 5.0

Customer Service
Buying Process
Quality of Repair
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1-6 of 6 reviews
2.0 out of 5.0

Only thing good was the sales people

by from Leland |

Buying a car there was the hardest with dealing with people that don't know how to-do there job took a day and a half to buy a car n didn't get all the people work for the car. After buying the car hard to get them to do anything. Would never go back or tell my friends to go. The car was nice but not worth the trouble n when you try to tell them about how you feel it's turned to be your fault for what they do.

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Shopped for a used car

Does not recommend this dealer

Did make a purchase


4.0 out of 5.0

good service

by from Wilmington, nc |

The staff was very friendly from the front desk, internet manager, to the salespeople. Very nice experience overall at the dealership.

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  • Customer Service
  • Buying Process
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    Quality of Repair
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Shopped for a used car

Does recommend this dealer

Did make a purchase

Stevenson Honda Pre-Owned Center responded to this review

August 18, 2015

Thank you so much for taking the time to provide such great feedback, John. Our primary focus is to provide each and every customer with exceptional customer service, and I am extremely happy to hear that we were able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Pat Koballa GM, pkoballa@stevensonhonda.com


5.0 out of 5.0

Great Experience

by from Wilmington, NC |

The salesperson helped us find just the right car within our price range. We are working within a budget and he stuck to our guidelines.

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  • Customer Service
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    Quality of Repair
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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great service, attentive to customer's needs.

by from Wilmington, NC |

How hard they worked to get me in the car they found for me in my price range. (It was a perfect match by the way.)

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  • Customer Service
  • Buying Process
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    Quality of Repair
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Shopped for a used car

Does recommend this dealer

Did make a purchase

Stevenson Honda Pre-Owned Center responded to this review

May 7, 2015

Congratulations on your purchase, Vanessa! Thank you for taking the time to write about your experience with us. At Stevenson Honda Preowned, we are determined to deliver efficient and professional customer service. I'm so happy to hear that we were able to help find the perfect vehicle for you. We would love to work with you again. Pat Koballa GM, pkoballa@stevensonhonda.com


5.0 out of 5.0

Good attentive sales guy

by from Topsail Beach NC |

A very seamless buying process after looking at the car I wanted over a 3 week period I decided to buy and was treated to a trouble free buying process

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  • Customer Service
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    Quality of Repair
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Shopped for a used car

Does recommend this dealer

Did make a purchase


1.0 out of 5.0

CAN'T USE PHONES NO CALL BACK IN OVER 3 WEEKS

by from wilmington nc |

Went in looking to buy used car was told by sales person and credit manager 98% all good went 3 days no contact called repeatedly all I got was voice mail someone called me to ask if I got the car I wanted to her have been over a week did not know anything she said she would have management call me no call from anyone every time I called voice mail after voice mail message after message no call from anyone but did get email from" Pat" telling me about specials and wanting me to come in and buy a car have been in the new and used car field for over 25yrs and never have seen people just forget they talked to you or refuse to call you back hope they don't treat all people this way I went elsewhere and got a car it took 2 days for that deal to be done not over 3 weeks with no reply from Stevensons will not go back or tell anyone I know to go there

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  • Customer Service
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  • Not Applicable
    Quality of Repair
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    Overall Facilities

Shopped for a used car

Does not recommend this dealer

Did not make a purchase