Northtown Lexus

3845 Sheridan Dr, Buffalo, NY 14226

Average Ratings

4.9 out of 5.0
27 out of 27 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 27 reviews
5.0 out of 5.0

It really was a most pleasant experience

by from AMHERST NY |

It really was a most pleasant experience, and I couldn't think of any way it could be improved upon.

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Customer Service
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Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Excellent service, salesperson very knowledgeable

by from Lackawanna NY |

Excellent service, salesperson very knowledgeable and courteous, would refer any family and/or friends to Northtown

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Always greeted with a smile and very courteous

by from AMHERST NY |

Always greeted with a smile and very courteous. Service is great and they always finish within the time they promise.

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Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Everyone was lovely during my recent visit

by from TONAWANDA NY |

Everyone was lovely during my recent visit, including the young lady who took my information and the young man who was the concierge. The fact that I came in with an issue with no appointment and was treated so kindly made the experience a truly pleasant one.

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Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

The service staff is great

by from LACKAWANNA NY |

Always a pleasure. The service staff is great and if I choose to wait the lounge is wonderful. If I choose to drop my car off the staff get me in a loaner easily. Very kind and helpful service reps. I never feel like I'm being ripped off. Instead, I feel like they are really trying to help me.

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Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

I had a wonderful experience

by from NORTH TONAWANDA NY |

I had a wonderful experience and continue to be impressed with the quality of service and quickness.

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Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Jake was great and patient with me

by from WEBSTER NY |

Jake was great and patient with me during this process and Pat and Jake was very knowledgeable about Lexus and financing part of the experience.

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

I always receive excellent service

by from BUFFALO NY |

I always receive excellent service at Northtown Lexus.

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Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

The service agents are always very friendly

by from TONAWANDA NY |

The service agents are always very friendly, know their job very well, always ready for you visit. service management is doing very good job

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Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Exceptional service

by from WILLIAMSVILLE NY |

Exceptional service and personal were very professional thank you !

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Came in for service or repair

Does recommend this dealer

Did make a purchase


(1-10 of 27 reviews)