I would give this place ZERO stars but that option is unavailable. Extremely dissatisfied by the professionalism of the Sales Manger of this dealership. BE WARNED when you go to this dealership they do not have any customer sevice skills at all. I was pre-approved from my credit union so I came into the dealership to purchase a new car and trade in my old car. Prior to visiting this establishment I had got my car appraised by a reputable nationwide dealership. Not only did they completely low ball me on my vehicle but they could not explain to me how or why they came to the price of the vehicle I was trying to purchase. When I asked how much did they get the used vehicle for, the sales manager sternly told me, "that's none of your business." He further exclaimed, "you are a consumer, you are here to spend money, you're telling me you drove an hour to this dealership to not buy this suv." I felt disrespected and treated as if I were a child. I have sold cars before and I understand the whole sales process but this experience has been by far the worst. After he realized I was upset he tried to save the sale but it was too late I grabbed keys and registration and I was out the door. My wife and I are so upset that we have given up on purchasing a vehicle. The general sales manager contacted me afterwards to apoligize for the fiasco and tried to salvage the sale. After explaining the situation the GSM understood and we parted ways...
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