Carland Auto Sales

(4.0) 4 Reviews

9650 N 19th Ave, Phoenix, AZ 85021


Average Ratings

4.0 out of 5.0

Customer Service
Buying Process
Quality of Repair
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1-4 of 4 reviews
5.0 out of 5.0

Love my new durango !!!!!!!!!!

by from phoenix,az |

After what you guys have done for me and my family I had to give you guys a review. Its me Rebecca, who bought the 2007 dodge durango from you all, in particular, I dealt with Jordan. First of, I'm a single mother of 4 children whose other half passed away 2 years ago. We have been need of a vehicle especially after my vehicle just took a dump on us. Jordan assured me with my $500 down he would do everything in his power to get me approved for a suv, which suited to our needs. I didn't believe his optimism on the phone initially because every other dealership has lied to me and turned me down. When i arrived at car land, i was greeted with only smiles. To make it short, Jordan got me approved for this wonderful durango which both me and my kids adore. I couldn't believe you guys actually made it happen for us. So thank you once again for everything you guys have done.

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  • Customer Service
  • Buying Process
  • Quality of Repair
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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Amazing Service

by from Phoenix, AZ |

The salesman Drew was so nice and helpful. He helped me find the perfect car and made the buying process so quick and easy.

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  • Customer Service
  • Buying Process
  • Quality of Repair
  • Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


1.0 out of 5.0

IF I COULD GIVE THEM 0 STARS I WOULD

by from phx az |

Avoid this place at all cost!!! i made the mistake of buying a vehicle from these guy.. To start off they will not let you test drive a car before you buy it but i told them that i would not buy it without test driving it first after hours of being there already pre approved just before i signed the paperwork i told they i wanted to test drive the car after complaint after complaint the so called matt (sales rep) finally agrees not even a block away he right away states.. How far are we going i need to get back... so after short test drive the car drives good i point out several issues with the car also cracked windshield. This sales guy matt states that they would fix the i agreed to purchase the vehicle i finally take the car home i find out is has a oil leak one window don't work and and doors dont lock. The next day the bank calls me to go thru loan and payments i talked to them and told that i was taking the car back to these repairs done. I take the car back and they flat out told me to (screw off) in other terms and they would not fix nothing because i was used car and it was sold as is after the promised to fix the issues i told them to go pound sand and give me my deposit back and my trade in this guy matt tells me that they are not obligated to give me my car back or the deposit as he walked out of the office. i immediately call the finance company to cancel the loan process but then the manager walks in and tell me the same thing that its a used car and it was sold as is. After hours complaining they agreed to give me some of the deposit back to compensate for the repairs but not even close to getting the car repaired. they told me they would give me copies of all the paperwork they never did and when i asked they said it would be email. i never got it i left that place with only copy of the registration for the temp permit. very shady people and dishonest not sure how they are still in business. Over all i would not buy another car here or recommend this place to anyone.

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  • Customer Service
  • Buying Process
  • Quality of Repair
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Shopped for a used car

Does not recommend this dealer

Did make a purchase


5.0 out of 5.0

Cheap quality cars

by from phoenix az |

The best car buying experience I have ever had at a dealer. Jordan is direct and just awesome and sold me the car I wanted at a good price in my budget. I could not get approved at any dealership went to over 10.I called Jordan on a Fusion and he said come down and you will be driving it home today.When I got to the lot ,Jordan said I have a car to show you.In my mind I thought he was going to show me a junker like everyone else but no he pulled up a BMW ???Then I thought they would need big money down or a $400 payment. No they did not do that.I went home in my new BMW with Low down and a $329 payment.Wow !!! Should of went here first!!!!!!!!!!!!!

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  • Customer Service
  • Buying Process
  • Quality of Repair
  • Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase