White Plains Honda

White Plains Honda

316 Central Ave, White Plains, NY 10606

New 888-324-2126
Used 888-252-8717
Service 888-790-0452

Average Ratings

4.5 out of 5.0
155 out of 175 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 175 reviews
5.0 out of 5.0

Excellent service

by from White Plains,NY |

Everyone was ver professional & very nice.The woman who did the write up outside & the woman who helped me inside excellent. I used to go to the Yonkers service Honda & starting fro the manager they were very rude!

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

excellent service and kindness. great faculties.

by from white plains, NY |

Unlikely from my last visit back in 2010, the service advisor, Katherine Willis, was very kind and professional. I was very happy with their service and I will definitely want to go back that location when I need services next time.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

AAA Service & Professionalism

by from White Plains, NY |

Very easy drop-off of car in morning. Great communication by service department to let me know when completed. Anthony Valentine always shows professionalism and care. I don't bring my vehicle anywhere else. Also, technician who worked on vehicle was cordial and helpful explaining work done.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

White Plains Honda responded to this review

September 17, 2014

Thanks for your awesome review, John! I'm very happy to hear that Anthony and the rest of the service team were of such great help to you. They take pride in their customer service and always make sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Brian Benstock | General Manager | 718-507-5000 Ext. 271 | bbenstock1@gmail.com


5.0 out of 5.0

Very professional

by from White Plains, NY |

I liked that the staff were both curtious upon arrival and professionals throughout my time there waiting for my car.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

White Plains Honda responded to this review

September 17, 2014

Thank you for sharing this amazing feedback, Karen! We're thrilled to hear that our team provided you with a courteous and professional service throughout the entire process. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Brian Benstock | General Manager | 718-507-5000 Ext. 271 | bbenstock1@gmail.com


5.0 out of 5.0

Great Service

by from White Plains, NY |

I service both my cars at White Plains Honda and I always speak to Anthony. He always takes good care of my cars.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Highly professional sales and support

by from New York, NY |

Salesman Mike D. and Alex, the floor manager, are both completely focused on customer satisfaction. Mike made sure every detail was attended to. Brandy was an excellent and knowledgeable guide to the CRV's basic functions and new digital capabilities. In addition, my monthly lease deal was the best in the county by far since I had time to negotiate with other dealers as well--but the closest was still well over the White Plains' deal.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
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Shopped for a new car

Does recommend this dealer

Did make a purchase

White Plains Honda responded to this review

September 17, 2014

Hi Mark and thanks for your kind words! We appreciate Mike, Alex and Brandy as well as the rest of our staff and we are thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. If there is anything more that we can do please come back and see us again. Take care! Brian Benstock | General Manager | 718-507-5000 Ext. 271 | bbenstock1@gmail.com


5.0 out of 5.0

Quick oil change and excellent customer service!

by from White Plains, New York |

The Honda service representative that I worked with at the White Plains Honda service center on Bank Street was Sue, and she was absolutely excellent. She was quick and efficient and made sure that I got the best deal that was available for the service I required for my car. When I got to the service center at 7:30am, she said that she would call me when she knew the exact nature of the work to be done, and my phone rang at noon, which was excellent and far earlier than I expected. Sue is an asset to White Plains Honda and I would be thrilled to work with her again for all of my future Honda service needs. Thank you Sue!

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

White Plains Honda responded to this review

September 17, 2014

Samantha, first and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Sue assisted you in such a detailed and customized manner. Give us a call if you have any further questions and we look forward to seeing you again! Brian Benstock | General Manager | 718-507-5000 Ext. 271 | bbenstock1@gmail.com


5.0 out of 5.0

CRV Service at WP Honda

by from White Plains, NY |

I had a good experience getting an oil change at WP Honda. The waiting area was comfortable, and the wait itself not too long. My Service Advisor Anthony Valentine greeted me warmly and explained clearly what was to be done. He personally came to the waiting room to get me when the job was done, and left my car for me at the door out of the building. Everything was great! I felt, though, that the payment process seemed cumbersome and slower than I expected, as though the computer was off-line and things had to be done by hand. Otherwise, everything was terrific.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase

White Plains Honda responded to this review

September 17, 2014

Fred, thank you for writing such a great review about our dealership! Anthony is a great asset to our team and he will be grateful to read the nice comments you left him. We plan to continue giving great customer service and a comfortable place for all our guests during their stay at our dealership. Don't hesitate to ask if there is anything else we can do to help you. Brian Benstock | General Manager | 718-507-5000 Ext. 271 | bbenstock1@gmail.com


5.0 out of 5.0

Servicing my Odyssey

by from New Rochelle N.Y. |

Anthony did a great job, he took care of me. I brought my car in for a oil change and to check over the car. Found out there was a dirty filter in the venting system and some mold. The service tech. showed me the problem and let me know what was going on. Now I don't have to worry about my family breathing in mold, great job. Thank You Robert Florin

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did make a purchase

White Plains Honda responded to this review

September 11, 2014

Thanks for your awesome review, Rob! I'm very happy to hear that Robert, Anthony and the rest of the team was of such great help to you. They take pride in their customer service and always make sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Brian Benstock | General Manager | 718-507-5000 Ext. 271 | bbenstock1@gmail.com


5.0 out of 5.0

Service Center

by from White Plains, NY |

Quick, efficient, swift, effective communication was my experience with the service center when I took my car for annual inspection.

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

White Plains Honda responded to this review

August 28, 2014

Josh, we're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for continually choosing our dealership for your vehicle needs. Brian Benstock | General Manager | 718-507-5000 Ext. 271 | bbenstock1@gmail.com


(1-10 of 175 reviews)