Reviews
Write a reviewThe best!!
Excellent experience! Family owned business that cares about their customers. They have the best prices and they do not charge any dealer fees or doc fees!! Their cars are very clean and it was a very pleasant buying experience. Will definitely be buying from them again in the future.
The best!!
Excellent experience! Family owned business that cares about their customers. They have the best prices and they do not charge any dealer fees or doc fees!! Their cars are very clean and it was a very pleasant buying experience. Will definitely be buying from them again in the future.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Never Again
I would love to give them a good review but I just can't. I bought a vehicle from them and had it for at least 7 months when it started throwing a check engine light. Only, had the car serviced for regular maintance once at a Volkswagon dealership because when I bought the vehicle from Kastrati the maintenance light was on; and now the service department is telling me that the vehicle is consuming a lot of oil. Drove the car for 5,000 miles total since its been purchased and only had 1.25qts of oil in the engine. The dealership is basically telling me that the vehicle would probably need a new engine due to all the error codes that were thrown from the check engine light. I'll never buy another vehicle from them.
Never Again
I would love to give them a good review but I just can't. I bought a vehicle from them and had it for at least 7 months when it started throwing a check engine light. Only, had the car serviced for regular maintance once at a Volkswagon dealership because when I bought the vehicle from Kastrati the maintenance light was on; and now the service department is telling me that the vehicle is consuming a lot of oil. Drove the car for 5,000 miles total since its been purchased and only had 1.25qts of oil in the engine. The dealership is basically telling me that the vehicle would probably need a new engine due to all the error codes that were thrown from the check engine light. I'll never buy another vehicle from them.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 3.0
- Overall facilities 4.0
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Awesome!!!
Wonderful family owned. I bought the cleanest used car i have ever bought. Easy process, clean car, nice people made this a wonderful experience and so happy with my purchase.
Awesome!!!
Wonderful family owned. I bought the cleanest used car i have ever bought. Easy process, clean car, nice people made this a wonderful experience and so happy with my purchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Professional Service with Integrity
We recently purchased a used car and the experience was very good. Very professional and honest in all aspects. Took the time to talk through any concerns/questions we about the vehicle. We had an issue with the car after purchasing it. It was something that nobody could have predicted prior to the purchase, but they stayed in CONSTANT contact with us and handled it with integrity. They did the right thing for the customer (me!) and turned what could have been a bad experience into a good one. I strongly recommend doing business with the Kasarati family.
Professional Service with Integrity
We recently purchased a used car and the experience was very good. Very professional and honest in all aspects. Took the time to talk through any concerns/questions we about the vehicle. We had an issue with the car after purchasing it. It was something that nobody could have predicted prior to the purchase, but they stayed in CONSTANT contact with us and handled it with integrity. They did the right thing for the customer (me!) and turned what could have been a bad experience into a good one. I strongly recommend doing business with the Kasarati family.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent Service.
I got a car here a couple months ago and I am still fully satisfied with both the car and my experience there. All of the workers were extremely helpful and had great attitudes. I would definitely reccomend the dealership to anybody!
Excellent Service.
I got a car here a couple months ago and I am still fully satisfied with both the car and my experience there. All of the workers were extremely helpful and had great attitudes. I would definitely reccomend the dealership to anybody!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Best dealer in North Carolina!
Best service in North Carolina, I appreciated that way they treat you, they have great customer service, and they also answer any questions in a short time.
Best dealer in North Carolina!
Best service in North Carolina, I appreciated that way they treat you, they have great customer service, and they also answer any questions in a short time.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
The Kastrati family treated me as one of thier own
The Kastrati family are very nice. Buying a car from them is like buying a new one. Their cars are in excellent condition. They are easy to get along with and made the entire process simple. I would recommend my family and friends to purchase a cars from Kastrati Auto Sales.
The Kastrati family treated me as one of thier own
The Kastrati family are very nice. Buying a car from them is like buying a new one. Their cars are in excellent condition. They are easy to get along with and made the entire process simple. I would recommend my family and friends to purchase a cars from Kastrati Auto Sales.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great overall!
I travelled from Michigan to buy a car from Kastrati Auto Sales. They had the specific model I was looking for and it was exactly as advertised. They were very patient and helpful throughout the process. Highly recommend!
Great overall!
I travelled from Michigan to buy a car from Kastrati Auto Sales. They had the specific model I was looking for and it was exactly as advertised. They were very patient and helpful throughout the process. Highly recommend!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I've bought many used cars. Kastrati's is the best
Have bought many used cars over the years. Found Kastrati's to be honest and accommodating. The whole process from making the deal to the final paperwork was hassle free & easy. It was such a pleasure doing business with them.
I've bought many used cars. Kastrati's is the best
Have bought many used cars over the years. Found Kastrati's to be honest and accommodating. The whole process from making the deal to the final paperwork was hassle free & easy. It was such a pleasure doing business with them.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Dealership!
Kastrati is a great dealership. I appreciated everything they did from great customer service, repairing and explaining how everything works. They will go the extra mile to make sure the customer gets what they want and need. I will always refer anyone I know to come get there next car from Kastrati Auto Sales. They have great prices and treat you like family. I thank them so much and may God bless them more and more.
Great Dealership!
Kastrati is a great dealership. I appreciated everything they did from great customer service, repairing and explaining how everything works. They will go the extra mile to make sure the customer gets what they want and need. I will always refer anyone I know to come get there next car from Kastrati Auto Sales. They have great prices and treat you like family. I thank them so much and may God bless them more and more.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase