Honda of New Rochelle

Honda of New Rochelle

25 E. Main Street, New Rochelle, NY 10801

New 877-278-3512
Used 877-273-0686
Service 877-468-3805

Make the switch to the #1 volume Honda dealer

Average Ratings

4.9 out of 5.0
226 out of 229 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 230 reviews
5.0 out of 5.0

Outstanding Service

by from New Rochelle, NY |

The staff was courteous and kept me updated throughout my wait time. In addition details of my car inspection was explained thoroughly

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great service

by from New Rochelle New Yirk |

The service was excellent and the gentleman who checked me in was helpful and very experience and was able to answer all my questions.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Excellent service

by from Bronx new york |

The operation was Very organized from the moment You arrived up until your vehicle was ready The lounge had a television. Refreshments. The bathroom was very clean. All in all I felt proud to be a honda owner as I had my daughter with me It also showed her how a professional operation is run.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great service and Integrity!

by from White Plains, NY |

I came in with a few problems...previous experience with other service centers had prepared me for a huge bill....but Honda @ New Rochelle was very professional and checked my problems, found nothing and billed me only for the regular service. Thank you guys for having such a high integrity!

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great service; helpful attendants

by from New Rochelle, NY |

My car was ready in half the time it had been estimated for me and Mike was able to give me two discounts on the 15,000 mile service I had brought it in for so I saved some money.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

good service

by from new rochelle, ny |

I told the customer service people that I only had to be done within two hours. They were very helpful and kept me apprised throughout. And the work was completed in less than 1 1/2 hours.

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Excelent Service Experience

by from New Rochelle, NY |

Service Coordinator Bob Hilburg was very accommodating and sensitive to my concerns over the cost of having my car serviced at the dealership. He facilitated the use of a coupon which made the service more affordable. I have found this individual to be consistencly helpful.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Service, Clean Facilities, Budget-Friendly

by from Bronx, New York |

The staff was very patient with all the questions I had, and I didn't feel like I was being forced into any of the decisions I made. My sales person - Cesar Urquiola - was welcoming, knowledgeable, and came across as very trustworthy. This is the second time that I have purchased a car from Honda of New Rochelle, and I am always recommending them to friends looking to purchase a vehicle.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

Great Service

by from NY |

My customer service rep Noel was very professional and courteous and had wide knowledge about your products and service. I liked that he and other members of your team would call and follow up on my appointments and the friendly and warm atmosphere of both your new and used parts department.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great service and clean facility

by from New Rochelle, New York |

Ben was very polite and informed me of all my options with purchasing my new vehicle. Mohammad, also was very patient with helping me understand my options and the best choice to make with purchasing my new vehicle.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Honda of New Rochelle responded to this review

April 18, 2014

Denisha - Thank you for the wonderful feedback. I'm glad our team did a tremendous job of providing you with excellent customer service. We hope you visit us again in the future for any of your automotive needs. Sincerely, Fiori Gonzalez BDC Manager/Internet Director fgonzalez@hondaofnewrochelle.com


(1-10 of 230 reviews)