Reviews
Staff members were very knowledgeable and helpful.
Staff members were very knowledgeable and helpful. They explained what the payment plans were. I didn't have to wait very long for my car
Staff members were very knowledgeable and helpful.
Staff members were very knowledgeable and helpful. They explained what the payment plans were. I didn't have to wait very long for my car
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent customer service nice people to deal with very
Excellent customer service nice people to deal with very happy with my time at the dealership
Excellent customer service nice people to deal with very
Excellent customer service nice people to deal with very happy with my time at the dealership
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The salesman was very friendly had a lot of knowledge
The salesman was very friendly had a lot of knowledge great customer service… and the credit department was awesome as well.
The salesman was very friendly had a lot of knowledge
The salesman was very friendly had a lot of knowledge great customer service… and the credit department was awesome as well.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
No pressure sales very knowledgeable staff willing to
No pressure sales very knowledgeable staff willing to assist with purchase. Very upfront and honest
No pressure sales very knowledgeable staff willing to
No pressure sales very knowledgeable staff willing to assist with purchase. Very upfront and honest
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Steve Wright is awesome guy and good person!
Steve Wright is awesome guy and good person! Suggest anybody to use him to buy a vehicle
Steve Wright is awesome guy and good person!
Steve Wright is awesome guy and good person! Suggest anybody to use him to buy a vehicle
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Exceptional The service and hospitality was exceptional.
Exceptional The service and hospitality was exceptional. Will definitely consider this dealer for my next purchase.
Exceptional The service and hospitality was exceptional.
Exceptional The service and hospitality was exceptional. Will definitely consider this dealer for my next purchase.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Horrendous poor communication skills You did horrible
Horrendous poor communication skills You did horrible your communication was poor and very disappointing as we speak my jeep is at the jeep dealership in Orlando getting fixed on the rear differential that you guys failed to fix it's also getting wheels balanced an alignment etc Also had to take to an audio shops to fix the radio that's for some reason working when I got back from your shops. When I tried to address these problems I was turned away Thank you for reaching out
Horrendous poor communication skills You did horrible
Horrendous poor communication skills You did horrible your communication was poor and very disappointing as we speak my jeep is at the jeep dealership in Orlando getting fixed on the rear differential that you guys failed to fix it's also getting wheels balanced an alignment etc Also had to take to an audio shops to fix the radio that's for some reason working when I got back from your shops. When I tried to address these problems I was turned away Thank you for reaching out
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Had my 2020 Chevrolet Blazer repaired in less than one
Had my 2020 Chevrolet Blazer repaired in less than one full day. A troublesome dash light was diagnosed and fixed as promised. I’ve had no further problems.
Had my 2020 Chevrolet Blazer repaired in less than one
Had my 2020 Chevrolet Blazer repaired in less than one full day. A troublesome dash light was diagnosed and fixed as promised. I’ve had no further problems.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Ultimately, I got sold a car that the parking break
Ultimately, I got sold a car that the parking break doesn't work. I brought it back and they had it for two weeks and said it was fixed. I trusted them that it was. When I got home, 30 minutes away, it still does not work. I have no idea how it passed multiple rounds of inspections without the emergency break working. It wouldn't pass a safety inspection like that so I don't know how they passed it in the service department. This was after the wheel came off during the test drive due to negligence and the check engine light coming on immediately after taking possession the first time. And the communication was poor the entire time from Devante. Nice guy, but doesn't know when to prioritize a slightly higher touch approach for a customer. I'm exploring my options in what to do now.
Ultimately, I got sold a car that the parking break
Ultimately, I got sold a car that the parking break doesn't work. I brought it back and they had it for two weeks and said it was fixed. I trusted them that it was. When I got home, 30 minutes away, it still does not work. I have no idea how it passed multiple rounds of inspections without the emergency break working. It wouldn't pass a safety inspection like that so I don't know how they passed it in the service department. This was after the wheel came off during the test drive due to negligence and the check engine light coming on immediately after taking possession the first time. And the communication was poor the entire time from Devante. Nice guy, but doesn't know when to prioritize a slightly higher touch approach for a customer. I'm exploring my options in what to do now.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
This is the second car purchase from Capitol Chevrolet.
This is the second car purchase from Capitol Chevrolet. I went to the dealership to have a state inspection completed on my car, with no intention of trading vehicles. While waiting on my car, I walked around the lot looking over the inventory and an Equinox caught my eye. The salesman was very nice and helpful. I did a test drive, got the payment I needed and left the dealership with a new vehicle. Thank you Capitol Chevrolet!
This is the second car purchase from Capitol Chevrolet.
This is the second car purchase from Capitol Chevrolet. I went to the dealership to have a state inspection completed on my car, with no intention of trading vehicles. While waiting on my car, I walked around the lot looking over the inventory and an Equinox caught my eye. The salesman was very nice and helpful. I did a test drive, got the payment I needed and left the dealership with a new vehicle. Thank you Capitol Chevrolet!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car