Premier Ford

5001 Glenwood Rd, Brooklyn, NY 11234

Used 718-677-0619

Average Ratings

4.8 out of 5.0
30 out of 30 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 30 reviews
5.0 out of 5.0

Expediant service with attention to detail

by from Brooklyn, NY |

Although I arrived later than some other vehicles, Winston the customer service representative recognized the work required for my vehicle was not a very lengthly list and proceeded to work with the mechanics to expedite the process in order to get me on my way as I decided to wait around rather than leave and come back for my car. He was attentive during my description of the concerns, did not ask me to repeat myself and made sure the information was delivered to the mechanic in detail.

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Not Applicable
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

great services

by from brooklyn, ny |

Mr. Fiedler, the Service Consultant, kept me informed on my car status. I appreciated that plus he proved a loaner car to me while I waited for the car services to be completed.

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Premier Ford

by from Brooklyn, NY |

Everyone makes it a little easier to let your money go, they are always so pleasant , always a smile. I had a question and concern about a noise and the representative (Richard) was very knowledgable and helpful, thanks Richard. Will continue to bring my car back each time. Way to go Premier Thanks.

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Not Applicable
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great service nice waiting area BIG IMOVEMENT!!!

by from Brooklyn, NY |

For the first time I was not hassled at the service dept. Thet took me in right away, I enjoyed the updated waiting area, my car was ready in record time. I must compliment Wayne Gale, he was kind, effective and understood my expectation.. My salesman NAT recommended I see him and that was the best advice. The last time I visited your service dept. I left in tears and never went back. MAJOR IMPROVEMENT!!!!!

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Not Applicable
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great service ultra clean facilities

by from BKLYN , N.Y. |

New waiting area was a plus. It starting to look like the customers area in your Miami dealership which was pure luxury

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Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

Great Service

by from Brooklyn, New York |

Courteous drop off by driver and pick up service was very much appreciated. Service Consultant Marty, was very professional and easy to talk to about my automobile concerns.

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Another good experience

by from Brooklyn, NY |

rep was pleasant to deal with and was available to provide information on the status of the repairs. All personnel are, as always, considerate and helpful.

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Not Applicable
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Best Ford Service In Brooklyn, Premier Ford.

by from Brooklyn, NY |

The service at Premier Ford is top notch. The people there work very hard to do the best by the customer. This is why it is the only place I will have my car serviced.

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Customer Service
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Outstanding service, great one on one with the rep

by from Brooklyn, New York |

After making my appointment to have my truck inspected, the service department was aware of my date, I was in and out in no time. Plus, the new customer waiting area is nice.

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

solomon,rich and ricky were great!!!!

by from brooklyn, ny |

Everybody worked together to get my car Fixed. Especially Solomon and Ricky who figured out what was wrong with my car.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


(1-10 of 30 reviews)