Premier Ford

5001 Glenwood Rd, Brooklyn, NY 11234

Used 800-323-9621

Average Ratings

4.8 out of 5.0
303 out of 301 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 301 reviews
5.0 out of 5.0

2013 Ford Escape

by from Brooklyn, NY |

The staff was very accomodating and very customer friendly. The dealership provided excellent service and when I was running late to pick up my car they were very helpful and responsive to meeting my needs. It was my first time having my car service at the Brooklyn location and I was very satisfied. I would certainly bring my car back to this location for servicing. The staff there was phenomenal.

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Customer Service
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Regular scheduled maintenance

by from Brooklyn, NY |

Rich Fiedler was cordial, as always. He knows that I like to wait for my car when it is serviced and he makes sure that I am out in a reasonable amount of time. I really appreciate that.

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Customer Service
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

FORD DEPENDABILITY

by from Brooklyn, NY |

Time was very important to me they made sure my visit was prompt and I was able to keep my appointments great job.!!

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

great service

by from Brooklyn, NY |

My vehicle purchase is a ford 2014 the service was great the staff is always helpful

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

great service

by from Brooklyn, NY |

I love the service provided and wouldn't mind recommending someone

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Customer Service
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

wonderful services

by from Brooklyn, NY |

Gus was wonderful. . He really hooked me up.. I would deff recommend him and to my friends and I am deff a new customer and gonna be a regular customer..

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Customer Service
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great service

by from Brooklyn, NY |

Your staff(Gary I think) was beyond good- just promote him. His people skills and attention made my experience great. I will send people your way.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

Great dealer service.

by from Brooklyn, NY |

Service done promptly. Advised of current repair and future repair needs.

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Customer Service
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Excellent customer services and more.

by from Brooklyn, NY |

The customer service was excellent Mr. Winston took time and effort to see that I receive good quality care. He even made sure that Mr. Shane took me straight home with door to door service. The head former Rich or Rick really knows his work when it comes to ford vehicles. I'm very happy to be apart of the Ford Company as a customer. Thank you everyone for their time and effort.

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Customer Service
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

service at Premier Ford

by from Brooklyn, NY |

As always, my family and I are treated as if we are the only customer they have. 2010 explorer; routine oil change and car wash

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Customer Service
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


(1-10 of 301 reviews)