Ford Lincoln of Smithtown

Ford Lincoln of Smithtown

440 East Jericho Tpke, Saint James, NY 11780

New 888-809-4296
Used 888-804-3148
Service 888-810-0127

Long Islands # 1 Ford and Lincoln Dealer in Suffolk County, New York.

Average Ratings

4.8 out of 5.0
324 out of 327 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

By writing a dealer review, you can provide valuable insights to other customers.


  1-10 of 327 reviews

Featured Review

5.0 out of 5.0

2005 Ford Mustang

by from Long Island, NY |

I bought a 2005 Ford Mustang from Smithtown Ford and I had a very good experience. I dealt with Larry and he was extremely courteous and got right to the point, which was refreshing after dealing with other salespeople at other dealers. The car was also in great shape and the dealer performed a full inspection, found the e-brake cable to be bad, and fixed it at no expense. My family and I will be giving them our business from now on.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase

Ford Lincoln of Smithtown responded to this review

January 17, 2013

Thank you For your positive feed back. So glad are happy with your 2005 Ford Mustang. Thanks Again

5.0 out of 5.0

GREAT CUSTOMER SERVICE

by from Saint James, NY |

FORD EXPLORER 2014 , HAD A LITTLE TROUBLE WITH WINDOW AND TIRES, THEY GAVE ME A LOANER CAR WHICH WAS EXCELLENT AND THE SERVICE WAS VERY PROFESSIONAL AND QUICK

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Excellent service Very nice staff

by from Saint James, NY |

The service is always excellent and the staff is very pleasant to deal with. I will continue using Ford Service.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

nicholas karahalias

by from Saint James, NY |

2014 mks, service was very good, staff very helpful.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great service

by from Saint James, NY |

Great service, wonderful, amazing.. quick.. .................

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

Great Service and Facility

by from Saint James, NY |

Experience at the dealership was very good. Employees are highly professional. It was very easy to drop the car off with minimum time spend at the dealership. One recommendation in order to make the experience a 5* rated would be to include car cleaning.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Judy Stamatis

by from Coram, NY |

Ford F150 v8 truck. Suzy sold me! She was great but so was Matt who helped me with finance part.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Dependable and expert care

by from Northport ny |

My edge is 2010. Bought from Northport ford. I always service any vehicle I buy or lease at a manufacturer facility. I went to Smithtown after npt closed. Trust them completely. At 97k edge is still great

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Service

by from Bayport, NY |

Jim in the Service Dept was very accommodating and very helpful.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Clean place.

by from Saint James, NY |

The young Lady that helped me was great kept me up to date on the statues of my car.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Service Department get's an A+

by from Saint James, NY |

The service was great! Chris Nastasi, did a wonderful job of trying to figure out what was wrong with our 2012 Expedition.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


(1-10 of 327 reviews)