Lia Honda of Albany

1258 Central Ave, Albany, NY 12205

New 888-453-7570 New888-453-7570
Used 888-450-6197 Used888-450-6197
Service 866-557-7518 Service 866-557-7518

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Average Ratings

4.4 out of 5.0

Customer Service
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  1-10 of 62 reviews

Featured Review

5.0 out of 5.0

I'd only go here!

by from Albany, NY |

I bought my car here, new and had such a good experience that I go here every time I need something done to it. The service center is beyond fabulous. No matter who "gets" or is in charge of the car when I drop it off for an appointment I'm amazed at how nice they are. Car issues had always made me nervous in the past. They have a way of speaking to you that isn't pushy or drastic and no matter what it is it'll all be fine. This past time I went in for a front headlight that was out. It was the coldest day of the year, I had night dropped my car off and in the morning the battery was dead. They had to jump it to get it in the garage. Walter Cook called me to let me know they jumped it, had hooked it up to a tester and suggested that I get a new one but it was totally up to me. Of course I said go ahead and didn't even need him to explain that I might be fine but....and the new battery had an eight year warranty, etc. I just said go ahead because I completely trust this service center. They have never steered me wrong and I know my car is in great hands when they have it. They have always answered any questions I had multiple times if needed and the answers make sense to a non-car person and always in a calm voice. The hours are great, the staff is friendly, when I have waited for something quick on it I have enjoyed the comfortable waiting room and I'd never go anywhere else!

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Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Robert Dawes

by from Leeds,NY |

My visit at Lia Honda was one of the best buying car experience I have ever had in all my years buying a car. I went into lease a car for my daughter for graduating from college. Overall, the staff was extremely welcoming and courtesy. But most importantly Salesman, Robert Dawes made the buying process amazing. He answered every question my wife and I had, and explained everything in detail. He did not rush us but let us decide on our own. He suggested how we could save money on leasing a car. Overall, Rob is just a great guy. I would recommend anyone of my family or friends to go see Rob on their next car purchase.

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  • Customer Service
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Shopped for a new car

Does recommend this dealer

Did make a purchase

Lia Honda of Albany responded to this review

May 12, 2016

Thanks for taking the time to share your feedback, Charles! We're so glad to hear that you had such a great experience with Robert, and that he made sure you and your wife were well accommodated throughout the process of purchasing your daughter's vehicle. It's wonderful to know that he was so helpful and informative, and gave you all the time and advice that you needed to make a well informed decision about the car. We're glad that you were able to get a great deal on your lease! We appreciate your business, and hope your daughter is enjoying her new car! Regards, Lia Honda of Albany


5.0 out of 5.0

Highly recommend Lia

by from Albany, ny |

I have had my Altima for 7 years and knew it was time to start looking for something new and was thinking of trading it in. I really liked the look of the Honda Civics and have heard they were very reliable cars so decided to stop by Lia just to look at the cars. Andrew Porter was the salesman who first greeted me and was very helpful giving me information on a few different cars there. I decided to test drive a 2014 civic and fell in love with the car. I expressed my concerns about just starting to look and not wanting to go over a certain price with payments and Andrew made me feel right at ease going over a few different possible options. After discussing it further I decided to go ahead and purchase the car. Within two days Andrew had taken care of everything for me and I was able to trade in my old car and leave with my new civic that evening with no problems at all. It was an overall excellent experience and I was very impressed with how fast and easy it seemed. I would highly recommend the Lia dealership, very happy with my purchase and experience!

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Shopped for a used car

Does recommend this dealer

Did make a purchase

Lia Honda of Albany responded to this review

May 6, 2016

Thanks for the wonderful feedback, Danielle! We're happy to hear that you had such a great experience with Andrew, and that he made you feel so well accommodated throughout the process of researching and making a decision about your new car. It's wonderful to know that he addressed all of your questions and concerns, and facilitated such a convenient, smooth transaction once you made your decision. We're glad you're enjoying your new car, and appreciate your recommendation! We hope to work with you again in the future. Regards, Lia Honda of Albany


5.0 out of 5.0

Andrew Porter, Sales Consultant,

by from Delmar, NY |

Andrew Porter is the reason we drove home in a Honda Accord rather than a Toyota Camry. My wife and my original plan was to stop by Lia and then head up to Northwest Toyota. However, Andrew's professionalism and expertise allowed us to forgo the second visit and go Honda. Andrew was patient, aware and skillful at dealing with our driving need, financial concerns and the complexities of getting our car registered, insured and on the road. We never felt pressured, nor we feel talked down to by this polite, friendly thoughtful young man. I would go back to Andrew Porter for my future car purchase and I will recommend him to my friends.

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Shopped for a new car

Does recommend this dealer

Did make a purchase

Lia Honda of Albany responded to this review

April 29, 2016

It's great to hear that Andrew helped make your car buying experience so pleasant, John! We're glad he made you feel well accommodated and at ease while he assessed what you were looking for in a vehicle, and was able to make you feel confident in the options that were available to you. It's wonderful to know that he was so thorough and attentive, and made sure that everything was taken care of so that it was a convenient process for you! We appreciate your recommendation and hope you're enjoying your new car. Regards, Lia Honda of Albany


5.0 out of 5.0

Great Service Department

by from Saratoga Lake NY |

Great people and great facilities. I highly recommend them for the purchasing and servicing of both used and new vehicles.

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Shopped for a used car

Came in for service or repair

Does recommend this dealer

Did make a purchase

Lia Honda of Albany responded to this review

April 22, 2016

Thanks for the 5-star rating, ManVan! We're so glad you have had such great experiences with us, both with purchasing vehicles and having them serviced. We appreciate your recommendation and hope to work with you again in the future! Regards, Lia Honda of Albany


5.0 out of 5.0

Pleased with Service

by from Albany, NY |

Lia quickly corrected a nagging issue with a tire which kept losing air. They discovered it was a leaking valve stem, fixed it at no cost to me, and had me out the door in less than an hour.

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Came in for service or repair

Does recommend this dealer

Did make a purchase

Lia Honda of Albany responded to this review

April 15, 2016

Thanks for the 5-star rating, P-Gall! It's wonderful to hear that your car was quickly and efficiently taken care of, and that you were back on the road with as little inconvenience to you as possible. We appreciate your business and hope to assist you again in the future! Regards, Lia Honda Albany


5.0 out of 5.0

A+ Service Adviser - Joseph Calabucci

by from Rensselaer, NY |

Joe Calabucci has been my service advisor over the years and always provides professional, friendly, and excellent advise for our car maintenance and service requirements. The entire service team at Lia Honda - Albany, NY is excellent.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase

Lia Honda of Albany responded to this review

April 1, 2016

Thanks for the 5-star rating! We're so happy to hear that Joe continues to extend such great customer care to you, and makes sure that your car is well taken care of. We appreciate your business and hope to work with you again in the future. Regards, Lia Honda of Albany


5.0 out of 5.0

Buying a car

by from Albany, NY |

Jason Cross my Sales Associate was super friendly and helpful. Thanks for helping me buy my first car!

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

purchased pilot honda

by from Albany , NY |

My overall experience was very positive. The sales person was courteous and very knowledgeable . All my questions answered to my satisfaction. The facility is first class . I could not ask for anything more.

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Shopped for a used car

Does recommend this dealer

Did make a purchase

Lia Honda of Albany responded to this review

March 5, 2016

Thanks for the 5-star rating, Michael! We're happy to hear that you had all of your questions and concerns addressed, and felt well accommodated throughout the process of purchasing your vehicle. We appreciate your business and hope to work with you again in the future! Regards, Lia Honda of Albany


5.0 out of 5.0

New Honda HR V

by from Guilderland, NY |

I just trades my Honda CR V with 100,000 miles at Lia Albany. I had an excellent experience with Connor in Vehicle Exchange who first introduced me to a HR V. The car was a 2016 with 10,000 miles in a beautiful red.! That had been purchased at Lia a few months earlier. Alex Nicol was my sales person who carefully answered all my questions and helped me through the process. I am very happy with the car. Virginia from Guilderlad

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Came in for service or repair

Does recommend this dealer

Did make a purchase

Lia Honda of Albany responded to this review

February 20, 2016

Thanks for taking the time to share your feedback, Virginia! It's wonderful to hear that Connor and Alex could facilitate such an excellent experience. We're glad you were able to get a great deal on your trade in, and that Alex made sure you were well accommodated and had all of your questions answered. It's great to know you're enjoying your new car! We appreciate your business and hope to work with you again in the future. Regards, Lia Honda of Albany


(1-10 of 62 reviews)