Dart Motors

I purchased a 2017 Infiniti OX70 from Dart Motors. The entire process went great. I am almost 3 hours away from Dart so I did most my conversations via text or email. I worked mainly with Olena and also a bit with Nestor. I was initially hesitant however they were very patient with me and continued to answer all my questions. Once I was satisfied enough to make the trip, they arranged a time, and the Infiniti was ready for me to take it for a test drive. I appreciated Olena's no pressure demeanor. I dont think anybody likes a high pressure car salesperson. Once I decided to make the purchase, I was happy to find out the entire paperwork process was extremely quick compared to most car dealers. If you're in the market for a used car I recommend Dart Motors and ask for Olena. A+++

We purchased a car from Dart Motors for our daughter. We walked in, they let her drive whatever she wanted & were very pleasant to deal with, not like your typical used car salesman that stalks you on the lot. They had no problem with us taking it to our mechanic to have it checked out. It coded on a few items & they repaired those items & even items that we didn’t ask them to fix. They also give a 3 month power train warranty as a bonus as a standard practice. The paperwork process only took an hour. They are wonderful here. They really care & they have some pretty cool cars. It was a pleasure working with them. We will consider them 1st on our next purchase. We appreciate you Dart Motors!

Please beware of this company. Been over a month sent over 70k and still haven’t seen my car. Scared to even get it . We will see if it runs . No cars no transportation company. Don’t do business with them .

My recent dealings with DART Motors were unfortunately far from satisfactory, and I believe it's important to share my experience for the benefit of potential customers. The journey began with the purchase of a 2010 Lexus HS, priced at $12,000. I made a down payment of $3,500, anticipating a smooth transaction and clear terms. However, the financial aspect of the deal quickly became convoluted. Despite my down payment, I found myself owing $13,000, a figure that was not in line with our initial agreement, leading to unexpected financial strain. Beyond the financial discrepancies, there were specific maintenance promises made by DART Motors. They assured me that the pads and rotors of the car would be replaced. Despite these assurances, within a week of use, I encountered significant alignment issues with the vehicle. The car consistently veered to the left, especially noticeable on highways, indicating a clear deviation from the promised condition. When I returned to address these issues, I was met with a frustrating experience. I had to re-explain the situation, consuming more of my time without immediate resolution. This lack of attention to detail and customer care was disheartening. In summary, my experience with DART Motors was fraught with challenges. From unanticipated financial burdens to unfulfilled service promises and significant alignment problems with the vehicle, the entire process was taxing and regrettable. For those considering a vehicle purchase from DART Motors, I advise caution and thorough consideration. It's vital to find a dealership that values integrity and customer satisfaction, qualities that were, unfortunately, lacking in my experience

Very honest and helpful in the process,cannot reccomend them enough. They took care of every aspect of the deal and made sure there were no issues with the vehicle. Highly reccomend.

My girlfriend & I bought an $11,799 car that needed $4,742.18 in repairs before we drove it off the lot. Look at the negative reviews on Google—you’ll see at least 4 other people who had the same experience & took the time to write about it. DON’T LET GABE PRESSURE YOU INTO POSTING A POSITIVE REVIEW Gabe said in writing prior to putting a deposit down that “everything works as it should,” that their “master mechanics” had performed a “50 point inspection,” checked “all components of the motor,” & that it was “100% good to go.” NONE OF THOSE THINGS proved to be true. Not even true that they’d “fully detail[ed] the car.” It was dirty & we had to insist that they wash it & clean the interior before we took it. The car was throwing two codes (which took our mechanic almost no time to find), both for misfiring cylinders. Turns out there was an excessive carbon build up on the intake valves (likely from years of driving it using regular gas in a turbocharged engine) & that the timing chain needed to be replaced, both integral parts of the engine. How did Gabe’s “master mechanics” not know about the misfiring cylinders from a long period of poor maintenance & misuse? The car’s sitting unused for 2 & ½ weeks before we can get it fixed at a reputable shop. Gabe scammed us into not getting it inspected before buying by offering a 3-month, 3,000 mile warranty. I asked him to make the car available for inspection & he refused, offering the warranty & insisting that it had been fully inspected & was in good condition. Gabe’s scam here was repeating that the car was so thoroughly inspected & in such good condition that he wouldn’t offer the warranty or the dealership would be losing money. The warranty is a scam. It only covers up to $2,500 in repairs, with a $250 deductible, & the repairs must be done by them—which, obviously, I would hesitate to agree to based on how many times Gabe already lied to us. Plus, IF YOU LIVE FAR FROM MCHENRY, you have to get an inoperable car back to the dealership. That would’ve cost us at least $900 by itself. Gabe agreed—before I put down a deposit—that we could get the car serviced near us (405 miles from McHenry), if necessary. Once the true condition of the vehicle was revealed, he & a young woman named Anastasiia Novytska (The owner, I guess? She’s the manager of the LLC.) refused, essentially making the warranty worthless. Gabe was rude. On the phone, he’d tell me to hold in the middle of a sentence so he could answer another phone or talk to someone in the shop. He rushed us through the paperwork at closing & we still haven’t received the title (we bought it on 3/16). Overall, we felt gross leaving the dealership. In retrospect, I think it was because we both felt like we had been scammed but had no idea how badly. Honestly, the feel of the shop itself is a bit scammy. Basically empty & in need of a remodel. The dealership seems like a scam the closer you look into it. The only people we’ve been able to talk to are Gabe & Anastasiia. I guess she’s a real estate agent renting somewhat sad-looking apartments, as well as the owner of a trucking company that ships cars & who knows what else. The only registered addresses for the business beyond the dealership are two single-family homes. Weird, needless to say. We tried to negotiate with Gabe & Anastasiia. We only asked that they pay for the $4,700 or so in repairs & that they be done near us so we could get it towed there at a reasonable cost. They flat out refused to give at all. They insisted that it only be serviced at their shop & that they wouldn’t pay to have the car shipped.

Good patient service a bit hectic but not gonna blame them for having good business, pleasantly surprised at a small dealership that doesn’t seem sketchy

Very smooth experience with Dart Motors. They were friendly and worked through the process easily. Ask for Cesar or Gabriel when you come in they were great!

Cesar made the entire process pain-free for me. Walked away with a decent car for the price. I'm pretty happy with my experience overall here.

It was a streamlined process. Gabriel was very helpful we would buy from them again! The car was well maintained and serviced. We are happy with our purchase.