Oakbrook Toyota/Scion in Westmont

550 E. Ogden Ave., Westmont, IL 60559

New 866-422-3252 New 866-422-3252
Used 888-552-0870 Used 888-552-0870
Service 866-636-6199 Service 866-636-6199

FANTASTIC SELECTION IN ALL PRICE RANGES! CALL CESAR MERAZ AT 630-789-9600 EXT 279


Average Ratings

4.8 out of 5.0

Customer Service
Buying Process
Quality of Repair
Overall Facilities

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1-6 of 6 reviews
5.0 out of 5.0

Service

by from Woodridge, Il. |

I have been going to the Toyota dealer on Ogden in Westmont for 13 years now ever since I bought my car there in 2001 They ALWAYS take care of you, their customer service is excellent, they give coupons and breaks, and the end result is a car that is not only going to last well into my senior years but a really safe one too. I HIGHLY recommend Oakbrook Toyota in Westmont ( on Ogden), no other car shop will do, these guys are the best.

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  • Not Applicable
    Buying Process
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Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Keep doing it right !!!

by from Downers Grove, IL |

Last Friday we picked up our 5th new car we have bought at Oakbrook Toyota [in Westmont]. And It was the third Prius we have bought from the same sales expert (Doug Macias). Whether for purchase, or service, or whatever, it is always a pleasure to do business there. Everyone from top to bottom is as professional and as nice as could be. If you have an issue, they will correct it. I also recommend adding the "Appearance Package" and the "Rohrman Pivotal [finish] Protection" on any new vehicle. They are both done in-house. And make a HUGE difference to the appearance of the vehicle. Keep doing it right, and I'll be a customer for life !!!

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  • Customer Service
  • Buying Process
  • Quality of Repair
  • Overall Facilities

Shopped for a new car

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

You Won't Be Disappointed

by from Willowbrook, IL |

I bought a car from the dealership a little less than a year ago. My financial situation changed, so I contacted the dealer about a possible trade-in. I had the pleasure of working with "Z" Zubair who guided me through every step of the process. He was great - sincere, honest, and knowledgeable. He was truly concerned about me and what would be best for me and my finances. I would highly recommend this dealer (Sales, Financial and Service Departments). They treat you with the utmost respect and are willing to help get the best deal for you.

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  • Customer Service
  • Buying Process
  • Quality of Repair
  • Overall Facilities

Shopped for a new car

Shopped for a used car

Came in for service or repair

Does recommend this dealer

Did make a purchase


1.0 out of 5.0

Terrible Experience

by from Chicago, IL |

I recently bought a used car from this dealership and paid in full in cash. It was a very good deal and I was happy with it until less than 2 days later the transmission completely broke down. I called the dealership and the General Manager not only refused to pay for the repair, but also refused to pay for a rental car. When I finally complained enough to get them to agree to pay for half of the repair the GM was rude enough to tell me I wasn't being appreciative enough of what he was doing for me. Then to top it all off, once the final bill came through for the (very expensive) repair - they only ended up paying about 40% of it. I wouldn't recommend this dealership to anyone. That's the worst customer service experience I have ever had.

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    Quality of Repair
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    Overall Facilities

Came in for service or repair

Does not recommend this dealer

Did make a purchase


3.0 out of 5.0

Overall Dealership Experience

by from Westmont, Il. |

I purchased mt 2011 Sienna from this dealership last year and had since taken it back for service a couple of times. I was disappointed with the service department because each time i had been there for service, they either broke a part trying to repair another part and the part that was broken was out of stock or the parts needed for the service were out of stock, all requiring a second appointment for the same problem! Very inconvienanced!

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  • Customer Service
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  • Quality of Repair
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Shopped for a new car

Came in for service or repair

Does not recommend this dealer

Did make a purchase


1.0 out of 5.0

NO GOOD!!!

by from CHICAGO |

I DON'T GO NEVER NEVER NEVER AGAIN. so rude, impolite and unkinde.

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  • Customer Service
  • Buying Process
  • Quality of Repair
  • Overall Facilities

Shopped for a used car

Came in for service or repair

Does not recommend this dealer

Did not make a purchase