Matthews Import Center

Matthews Import Center

3013 Vestal Rd, Vestal, NY 13850

New 866-984-2596
Used 866-984-2587
Service 888-483-8948

Matthews Means More. Every Day. Every Way.

Average Ratings

4.9 out of 5.0
248 out of 256 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 256 reviews

Featured Review

5.0 out of 5.0

Matthews Import Center Service

by from Vestal, NY 13850 |

I had my KIA serviced today for LOF and recall repair parts exchange and would like to say that it was a very good experience, and would like to give my Service Advisor,Gil Millard an excellant performance review. He set up my appointment very quickly and had all the work performed as described in a very quick time period. Koodo's to Gil Millard. Richard Soovajian

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Not Applicable
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Came in for service or repair

Does recommend this dealer

Did make a purchase

5.0 out of 5.0

Fast and Helpful

by from Vestal, NY |

J.R. Heeter was extremely helpful with getting me my mazda very quickly. We were looking to purchase as soon as possible and he made it happen. I definitely enjoyed my experience and would reccomend J.R. to anyone as he was informative and helpful throughout the whole process. Thanks J.R.!

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

VERY PERSONAL CUSTOMER SERVICE

by from Pine City, New York |

We just purchased a new Mazda 6. We visited Matthews before Christmas and dealt with Cinnamon Myers. We were so satisfied with her knowledge of the car that she was our first choice when we finally decided to purchase the vehicle. We have never dealt with a customer service representative who had so much knowledge of a car and took her time to explain every detail to us. We were greatly satisfied with the entire purchasing process.

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Purchased a 2014 Subaru Forester Certified Auto

by from Endicott, NY |

Cinnamon was wonderful! We are very satisified with everything about Matthews Auto and will recommend your dealership to our friends.

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Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

New Car Purchase

by from Delhi, NY |

I just made my first purchase from Matthews Mazda. I have never had anyone go over the details of a new car the way Cinnamon did. She spent hours with me. It was by far the most pleasant car purchase I have ever made. Because I have only owned the car for a week, I can't comment on the repairs or anything else but if Matthews keeps to their word I expect nothing but the best.

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Customer Service
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Awesome Experience - I would highly recommend!!!!!

by from Athens, PA |

I ordered a brand new Subaru several months ago, and it finally came... MERRY CHRISTMAS ME!!!! The experience with Matthews and most especially with Cinnamon, was exceptional. Not only did she keep me informed throughout the entire experience, she put up with my endless nagging! I highly recommend Matthews and if I ever purchase another Subaru, I can only hope to deal with Cinn, Rob and the rest of the gang. Thank you all so very much! I could not be happier!

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

I'll Be Back

by from Binghamton, NY |

I may have had my best car buying experience in 45 years at Matthews Import Center with Cinnamon. We visited three local dealerships in the same day looking for a certified used car. There was no comparison between our experience at Matthews and the other dealerships. Instead of high sticker prices and low ball offers for our trade-in, we felt like we got a fair deal and an outstanding sales experience. I'll be back to shop for my next car and after accompanying me on this visit, my wife will be back as well. The reason the facilities only gets a good review at this time is they are under a tremendous amount of construction.

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Customer Service
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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great Service on my Mazda 6

by from Vestal, NY |

I brought my Mazda 6 in for routine service and was delighted with the Service Department's performance. They recommended work which I needed to have done and let me know what was optional for a later visit. Overall very pleased by the level of support at Matthews - a great experience provided by all concerned.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Subaru Impreza (2008) purchase

by from Johnson City, NY |

We recently purchased a 2008 Subaru Impreza from Matthews. We would like to highly recommend our sales person, Ms. Noelle Dolfonso. Noelle is very patient, customer centric, and gives appropriate recommendations. She ensured we were comfortable with the purchase and that the car met our requirements. Also, the car we first selected had some issues and Matthews was honest enough to not sell us that! This is the dealer we would go back to if we buy another car.

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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Cinnamon

by from endicott NY |

This was a great experience with Cinnamon, it was easy and fun to buy a car! I felt like they really cared about "me" and what I wanted. I will definitely buy my next car from her and Matthews! You have a customer for life!

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Customer Service
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Not Applicable
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Not Applicable
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

MATTHEWS KIA

by from VESTAL, NY 13850 |

I HAVE PURCHASED NUMEROUS VEHICLES FROM MATTHEWS OVER THE YEARS - MY WIFE AND I HAVE FOUND IT A VERY COMFORTING EXPERINCE WHEN DEALING WITH MIKE Mc NEAL ONE OF THE SALESMAN AT KIA - HE DEDICATES HIS TIME WITH ALL HIS CUSTOMERS AND IT IS BECAUSE OF MIKE THAT I WILL CONTINUE TO BE A MATTHEWS CUSTOMER - IN ADDITION TO MIKE, THE ENTIRE STAFF AT THE SERVICE DEPARTMENT HAVE PROVEN TO GO ABOVE AND BEYOND FOR EVEN A SIMPLE TASK ... THANK YOU

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Shopped for a new car

Does recommend this dealer

Did make a purchase


(1-10 of 256 reviews)