West Herr Toyota of Orchard Park

West Herr Toyota of Orchard Park

4141 Southwestern Blvd, Orchard Park, NY 14127

New 888-250-4709
Used 888-250-4708
Service 888-428-9010

West Herr Toyota of Orchard Park is WNY's #1 Volume Toyota Dealer in WNY!!!

Average Ratings

4.9 out of 5.0
340 out of 363 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 363 reviews

Featured Review

5.0 out of 5.0

Patrick Byrns

by from West Seneca, NY |

We have had a very nice experience here, we are very comfortable here, it's very warm inside, and very professional. Much more than we expected.

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase

4.0 out of 5.0

Colleen Leclerc

by from West Seneca, NY |

I worked with Colleen Leclerc, Julia Foit, Eddie Williams, and visited with the greeter, Nicole while I was in there during the transaction of my new highlander. I always bring the crew at Toyota a little treat.

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great Experience for a First Time Buyer

by from Buffalo, NY |

Although everyone knows the car search/buying process can be a chore, Jeff Wabick makes it as pleasant and seamless as possible. In fact, the entire staff from the General Manager Tom Fogarty, to Jeff's assistant Sam Lambert stayed involved, active, and supportive through the process. The facility is undergoing some extensive and impressive renovations, but they were well stocked with coffee, snacks, and popcorn. Over the last two days I have been test-driving cars around Buffalo, and nowhere did I feel more welcome than at West Herr Toyota of Orchard Park. Jeff encouraged us to test drive the 2009 Subaru Forester (that I ended up buying,) and let us really put it through its paces. Not only was I impressed with their stock, but Jeff was knowledgeable and patient, relying on his 26 years of experience with the company. He also went out of his way to secure me a great deal, and much more reasonable financing options than I had prior to the purchase. After we settled on a very competitive price, both the General Manager Tom, and the Sales Manager Eddie stopped by to thank me for my business, and congratulate me on my new (used) car. I encourage anyone looking at Toyotas, or other used cars to check out, and stop into West Herr Toyota of Orchard Park. It is easy to find, it has a wide selection, and the staff members are knowledgeable and welcoming. I look forward to a sustained relationship with West Herr.

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Customer Service
Buying Process
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Shopped for a used car

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

Colleen Leclerc

by from West Seneca, NY |

I worked with Colleen Leclerc, her assistant, Julia was great.

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Colleen Leclerc

by from Town of Tonawanda, NY |

I have always worked with Colleen, she has always been extremly pleasant and fair.

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Colleen Leclerc

by from Hamburg, NY |

I worked with Colleen Leclerc for picking out a 2015 toytota corolla, she was very through and kind hearted towards my transaction into this vehicle. i would certainly work with her again.

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Shopped for a new car

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

Carmen Alvelo

by from Buffalo, NY |

I worked with Carment Alvelo, she made everything go pretty smooth and it all went good.

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Not Applicable
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Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Kris denecke

by from Orchard Park, NY |

I worked with Kris Denecke, she seemed very interested in the fact to get me the best deal possible.

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Customer Service
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great Service

by from Grand Island NY |

I worked with Team Vogel. They were prompt, courteous and meet my expectations.

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Not Applicable
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

I worked with Jon Izzo at west Herr toyota

by from Orchard park, New York |

Front the minute we pulled into the parking lot it was exceptional customer service, Jon was excellent and we appreciate everything he has done for us. He was very accommodating and answered all of our questions.

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Awesome

by from Hamburg |

Love West Herr! They make the car buying process a breeze! Frank S. Is wonderful at his job and a wonderful person in general. You can't go wrong working with frank and his team!

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Customer Service
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Not Applicable
Quality of Repair
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Shopped for a used car

Does recommend this dealer

Did make a purchase


(1-10 of 363 reviews)