West Herr Toyota of Orchard Park

West Herr Toyota of Orchard Park

4141 Southwestern Blvd, Orchard Park, NY 14127

New 888-250-4709
Used 888-250-4708
Service 888-428-9010

West Herr Toyota of Orchard Park is WNY's #1 Volume Toyota Dealer in WNY!!!

Average Ratings

4.9 out of 5.0
307 out of 309 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  321-330 of 330 reviews
5.0 out of 5.0

Happy. Prolly experience.

by from West Seneca, ny |

I worked with Colleen LeClerc she was beyond pleasant.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Picking up Rav4

by from Alden, NY |

Excited about new vehicle. Dealership is very professional.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Repair to buy

by from Hamburg, ny |

We worked with Colleen LeClerc, she has been very easy to work with and overall great.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

New Camry owner

by from Hamburg,ny |

I liked how kris and Mary Jayne worked together. They were very knowledgeable. Driving home in a Toyota Camry!

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Highlander purchase

by from Orchard park, ny |

I think it's great that Tom was very understanding with my timing at the dealership, everything was very informative and great!

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Customer Service
Buying Process
Quality of Repair
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Shopped for a new car

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

Great sales team

by from Budffalo, NY |

West Herr provided a straight foward on-line response to my inquiry and the in-person negotiations were just as sincere. We had to do a little haggling on the trade-in and the sales pitch for the extended warrantee is close to a full court press but staff keep you smiling through the whole affair.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


1.0 out of 5.0

West Herr Is A Poor Dealership

by from Cheektowaga, NY |

They didn't bother to respond to the request so I found an excellent deal on my own at one of the other local Toyota dealers. The deal was even better than that I would have gotten through cars.com. So please take me off of your mailing list.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a new car

Does not recommend this dealer

Did not make a purchase


5.0 out of 5.0

West Herr Toyota

by from Maryland |

Excellent experience. I traveled from Maryland to purchase a used Toyota Highlander Hybrid. They sent a driver to pick me up at the airport and everyone was extremely nice. The only negative was the hard sell for the extended warranty...very high pressure. Other than that I would recommend them for sure. The mileage on the vehicle was 600 over the advertised mileage, which isn't much, but I would've liked to have known that ahead of time.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Salesmen Ship

by from South wales NY |

My wife and I were treated superbly by this dealer and his excellent staff. We test drove a couple of vehicles, before settling on one we liked .The deal was handled with care and we were able to come to a meeting of the minds, on the vehicle we wanted.Everything was handled in a timely fashion.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

2011 Rav 4 Purchase 05/14/2011

by from Angola , N Y. |

This Rav4 is my eleventh new vehicle purchase.To say the least,it was a most pleasurable buying experience.No pressure by sales staff & a friendly atmosphere.The dealer delivered on everything they said,promptly.One thing that i observed about this dealership is they do not advertise a lot. my belief is west herr toyota has a lot of repeat customers.This customer is completely satisfied in every aspect of the sale including price.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Came in for service or repair

Does recommend this dealer

Did make a purchase


(321-330 of 330 reviews)