Keller Chevrolet Inc

Keller Chevrolet Inc

3600 Genesee St, Cheektowaga, NY 14225

New 888-893-6419
Used 888-686-0265
Service 888-646-5325

"Charlie.....What A Guy!"

Average Ratings

4.2 out of 5.0
18 out of 23 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

By writing a dealer review, you can provide valuable insights to other customers.


  21-23 of 23 reviews
4.0 out of 5.0

New car buy awesome

by from New yorklpppp |

Our dealer was wonderful not pushy or nasty when we weren't satisfied with pricing. He immediately worked out a deal we were ok with.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Keller Chevrolet Inc responded to this review

April 3, 2012

Great! Thanks for the review and for doing business with us!


2.0 out of 5.0

Customer Service

by from Amherst, NY |

On 7/9, had to purchase a new remote starter. Called previously for cost and made appointment. Once we got there, we were told that in addition to the charge there was an additional cost to program the remote starter. I dont understand why this was not told to us upfront. Why would I just purchase a remote if it was not programmed? The excuse - the parts deparment does not know that the service department charges to program the remote?? You should be totally honest and up-front with customers and not hit them with "hidden fees". The car in question is my sons who is a college student and on a limited budget. His car is a 2008 Chevy Cobalt and to me it seems quite odd that the remote starter stopped working so quickly. We did not purchase the car at this dealership - the dealership we purchased at does not have service area is not open on Saturday.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does not recommend this dealer

Did not make a purchase

Keller Chevrolet Inc responded to this review

May 5, 2012

My name is Bruce Tuberdyke and I am the new customer relations manager at Keller Chevy. While it was before my time that this issue took place, as the new customer relations manager it is my goal to have every customer completely satisfied. Feel free to call me at 716 633-5000.


(21-23 of 23 reviews)