Northtown Toyota Volkswagen Scion

Northtown Toyota Volkswagen Scion

1135 Millersport Hwy, Amherst, NY 14226

New 888-529-4581
Used 888-723-1139
Service 877-475-1130

Selection to the nth degree.

Average Ratings

4.6 out of 5.0
300 out of 322 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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    51-60 of 322 reviews
5.0 out of 5.0

Great place to lease a new car

by from Buffalo, NY |

Leasing a new Volkswagen Jetta from Northtown was one of the most pleasant and non-stressful experiences I've ever had with car dealerships. Christina Marrano was very helpful, knowledgeable and professional in helping us navigate our various options. Joe and Noah were super efficient, and wasted no time in working up a deal that worked for us. Would definitely recommend them to anyone looking for a good deal from really great people. You can't lose with this team!

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Customer Service
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Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

by nurul alam

by from buffalo |

I bought 3 cars from Gary Gill. every time he did excellent job explaining and answering our questions. he made it an enjoyable experience for me and my family. would recommend him to my friends. thanks. north town.

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Customer Service
Buying Process
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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

I had a fantastic experience at Northtown Toyota.

by from Amherst NY |

I had a fantastic experience at Northtown Toyota. I will recommend Gary Gill to anyone in need of a new or used car. Thank you for the cookies and balloon.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

You deserve a TEN-great buying experience

by from Alden,NY |

You deserve a TEN-great buying experience. BTW-salesman Will Z. deserves an ELEVEN.

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Buying Process
Not Applicable
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

I would highly recommend him to potential buyers

by from Getzville NY |

Gill was a pleasure to do business with and his professionalism was clearly evident throughout the buying experience he was extremely courteous and moved with the upmost sense of urgency to avoid any and all delays. I would highly recommend him to potential buyers.

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Customer Service
Buying Process
Not Applicable
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Shopped for a new car

Does recommend this dealer

Did make a purchase


1.0 out of 5.0

There was a lot of confusion about the situation

by from AMHERST NY |

There was a lot of confusion about the situation when the car was delivered and how to contact us. My wife had called in that morning and the person had assured her that they knew about the car and would be in touch. When we called in later in the day they claimed to have no record of that conversation and were unsure of whether the car was even there. The agent was then very brusk on the phone and put all the responsibility with the towing service.

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Came in for service or repair

Does not recommend this dealer

Did make a purchase


5.0 out of 5.0

Jeremy was great at keeping us informed

by from NORTH TONAWANDA NY |

Jeremy was great at keeping us informed and the car looks great!

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Not Applicable
Quality of Repair
Not Applicable
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Came in for service or repair

Does recommend this dealer

Did make a purchase


1.0 out of 5.0

charged over $700 for a rear brake job

by from BUFFALO NY |

There was a strong vibration at 65 MPH I was charged over $700 for a rear brake job. The vibration is still there as bad as ever.

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Came in for service or repair

Does not recommend this dealer

Did make a purchase


5.0 out of 5.0

everyone at Northtown Toyota was great!

by from Lewiston NY |

Josh Lange, Diana Haner and everyone at Northtown Toyota was great! I would definitely recommend them

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Customer Service
Buying Process
Not Applicable
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Not Applicable
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Very service friendly, not "pushy".

by from KENMORE NY |

Very service friendly, not "pushy". Helpful finance options, very pleasant experience.

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Customer Service
Buying Process
Not Applicable
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Not Applicable
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


(51-60 of 322 reviews)